Quality Engineer, Subscription Management Platform, Veterinary Software

The right veterinary software is critical to operations, clinical outcomes, client relationships, and more. IDEXX offers the software and services—and partnerships—that practices of all types and sizes need to succeed. Dedicated, proactive support and training, plus unmatched integration, have made us an AAHA Preferred Provider of veterinary software—and the choice of more than 125,000 veterinary professionals.

We are seeking an experienced Quality Engineer to lead end-to-end testing for a new enterprise Subscription Management platform being built. This platform supports global SaaS subscription billing, usage-based pricing, and automated invoicing, and will serve as the foundation for future subscription-based products.

This is a hands-on role focused on ensuring reliability across complex integrations and building scalable test strategies for billing and subscription workflows.

In this role, you will…

• Own End-to-End Quality: define and execute testing strategy across: provisioning, billing, invoicing and Internal APIs and integrations
• Validate key workflows:  subscription lifecycle (create, update, cancel), usage ingestion and billing, invoicing, data consistency across systems, failure and recovery scenarios
• Build Test Automation: develop automation for critical workflows across systems, validate billing logic, API workflows, and data outputs.  Use Tosca and API/integration testing tools as needed
• API & Integration Testing: Test integrations between systems and APIs
• Data Validation:  validate data integrity, payloads and transformations, error handling and retries.  Ensure accurate data flow between systems.  Validate reconciliation between billing and financial records
• Scenario & Environment Management: Create repeatable test scenarios for billing cycles, usage-based pricing, subscription lifecycle events
• Exploratory Testing: Test edge cases and complex scenarios, Investigate issues across systems and identify root causes

What You Will Need To Succeed…

• 5+ years in Quality Engineering or Test Automation
• Experience testing distributed systems or integrations
• Strong API testing experience (Postman, REST-assured, Karate, etc.)
• Experience with automation tools (Tosca, Selenium, Cypress, Playwright, etc.)
• Experience validating workflows across multiple systems
• Strong debugging and problem-solving skills
• Ability to collaborate with engineering and product teams and communicate clearly and take ownership of quality outcomes
• You are curious and investigative and you are comfortable working across systems and integrations.
• You have the ability to balance automation with exploratory testing

If you had these skills or experience, this would be a plus…

• Experience with billing, financial, or subscription systems
• Experience with Salesforce and/or SAP integrations
• Familiarity with SaaS billing or usage-based pricing
• Experience with event-driven systems or data pipelines
• Familiarity with CI/CD and automated testing

Location: local, driving distance to corporate HQ in Westbrook, Maine with flexibility to be hybrid and only be on-site 8 days per month on average.

Why IDEXX?

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.   At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. 

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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