At TTI, people come for the opportunity and stay for the culture!
Service Hub – Quality EngineerJob Description:
About TTI Canada
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee® we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.
With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.
Position Description
As a Quality Engineer, you will play a key role in maintaining and improving our Quality and Environmental Management Systems. You’ll lead audits, develop documentation, and support continuous improvement initiatives to ensure compliance with ISO standards and customer expectations. This role is ideal for a detail-oriented professional with strong analytical skills and a passion for driving quality excellence across operations.
What You Will Do:
Develop, revise, and maintain Quality and Environmental Policies, Procedures, Engineering Standards, and Work Instructions to ensure compliance and operational consistency.
Plan, schedule, and lead internal audits for ISO certifications documenting results and driving corrective actions.
Provide training and guidance to teams on statistical tools, quality methodologies, and continuous improvement techniques.
Establish and monitor process performance standards and metrics to identify improvement opportunities.
Lead root cause analysis and coordinate corrective and preventive action systems across departments to resolve quality issues effectively.
Respond to customer inquiries and requests for quality-related information, ensuring timely and accurate communication.
Analyze quality and environmental system data to support executive management reviews and strategic decision-making.
Collaborate with cross-functional teams to support new product introductions and service-related quality initiatives.
Act as a technical resource for quality-related matters, providing hands-on support and guidance to manufacturing and maintenance teams.
Maintain expert-level knowledge of ISO standards and certifying agency requirements, ensuring ongoing compliance and readiness for audits.
Stay current with industry trends, regulatory changes, and internal business developments to proactively adapt quality systems and practices.
What You Will Bring:
Bachelor’s degree in Mechanical or Electrical Engineering.
Minimum 3–5 years of experience in quality engineering or related field.
Strong understanding of ISO 9000 and ISO 14000 standards.
Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Excellent verbal and written communication skills.
Strong interpersonal and organizational abilities.
Self-motivated with the ability to work independently and manage multiple priorities.
Solid analytical and technical problem-solving skills.
Willingness to work hands-on in a production environment.
Willingness to travel frequently during initial training and plant setup (up to 75%), and regularly post-launch (up to 50%).
What You Will Get:
At TTI Canada, we’re proud to offer a competitive and comprehensive rewards package that supports your health, financial well-being, and personal growth:
100% employer-paid health and dental coverage - for you and your family
Competitive base salary with an above-market annual bonus
Company-matched savings plan - we’ll match your contributions up to 6% of your earnings
$500 in flexible wellness credits - choose between a Health Care Spending Account (HCSA) or Personal Spending Account (PSA)
Generous paid time off, including vacation, personal days, and volunteer time
Access to virtual healthcare services - anytime, anywhere
Exclusive employee perks - including brand discounts & preferred pricing with external vendors
Education reimbursement program - supporting your continued learning and development
Type: Permanent, Full-Time
Salary Range: $75,000 - $85,000
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.
Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.