Quality Engineer - Labs

Job Description

At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We’re turning today’s impossible into tomorrow’s standard —from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.  

Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.

The Role

As a Quality Engineer, you will ensure robust quality systems are in place to drive Continuous Improvement and First Time Quality (FTQ) for Milford Lab Operations. You will also focus on embedding quality into the process development phase to prevent issues before they occur.

What You'll Do

• Work with lab equipment engineers to ensure quality concerns are addressed during development.
• Lead FTQ and Fast Response Activities.
• Prepare First Time Quality Reports for all Milford Powertrain Operations.
• Initiate QNPS / PRC problem resolution processes to detect root causes and implement lasting solutions through training, procedure updates, and process improvements.
• Issue Quality Alerts to inform customers of data or calculation issues.
• Maintain Standard Work documentation for project-related and validation functions.
• Review data and ensure emission test quality through statistical analysis.
• Track department, project, and Business Plan Deployment tasks.
• Maintain and issue monthly quality reports for laboratory and operations.
• Perform data acquisition and database management using PC software packages, maintaining records of status and changes.
• Refer to supervisor-maintained training documents for specific job training requirements.
• Support and promote GM & GPG policies, GMS principles, ISO/QS/TS procedures, and Information Lifecycle Management (ILM) policies.
• Operate within budget and meet customer expectations.
• Strive for continuous improvement and higher quality.
• Maintain parts and supplies required to support work orders and test requests.
• Support safe work habits and good housekeeping practices.

Your Skills & Abilities (Required Qualifications)

• Bachelor’s degree in engineering or related technical field with appropriate experience.
• Knowledge and application of statistical methods for data analysis.
• Working knowledge of lean engineering / quality systems and strong problem-solving skills.
• Interpersonal skills to work effectively with others, including global teams.
• Strong oral/written communication skills to interface with leadership.
• Proficient computer skills, especially in MS Excel and PowerPoint, for quality management, team leadership/training, and accurate documentation.

What Will Give You A Competitive Edge (Preferred Qualifications)

• FMEA and Control Plans experience.
• Problem-solving skills with corrective actions and containment strategies.
• Emissions experience.
• Working knowledge of automotive vehicle systems.

         

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. This job may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. 

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

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