Johnson Electric

Quality Engineer

Switzerland, Murten Full time

Come Innovate Motion with Us

As the Quality Engineer, you will support assembly operations and play an active role in managing customer and supplier complaints. You will coordinate all quality-related activities within your area of responsibility, including complaint management, problem-solving initiatives, and internal quality processes, to ensure achievement of defined quality targets.

Your responsibilities will be to:

  • Ensure customer satisfaction through excellent customer relations and effective complaint management

  • Proactively address supplier quality issues impacting assembly operations and ensuring timely containment actions

  • Coordinate PPAP submissions and ensure full compliance with customer and internal quality requirements

  • Support change management process

  • Lead root cause analysis (RCA) and drive robust corrective and preventive actions

  • Support production teams in scrap reduction initiatives, process efficiency improvement and maintain quality standards on assembly lines

Our requirements:

  • Engineering degree, preferably in Mechanical, Electrical, Industrial Engineering or related field

  • Ideally 3 years of relevant experience in a similar position; motivated fresh graduates are also welcome to apply

  • Solid knowledge of problem-solving methodologies and Root Cause Analysis (RCA), using quality tools such as 8D, PDCA, 5 Why, and Ishikawa diagrams

  • Technical background in mechanics, plastics, electronics is considered an asset

  • Previous experience in process automation and digitalization from a quality perspective is considered an advantage (e.g. use of AI solutions, vision systems)

  • Strong customer relationship management skills with ability to handle escalated situations effectively

  • Analytical, data-driven mindset with strong communication and problem-solving skills, capable of dealing with pressure and adversity

  • Highly team-oriented profile with good coordination and collaboration skills

  • Proficiency in French and English, knowledge of German is considered a plus

                                                                                               

What we offer:

  • A truly international and multicultural and fast-moving work environment, with opportunity to travel and gain international experience

  • A cutting-edge, fully automated production environment where innovation meets execution

  • The opportunity to further develop your professional skills in a diverse and engaging job

Come join our global, inclusive & diverse team


Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company’s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.