Johnson Controls

Quality engineer

Gurgaon-Haryana-India Full time

Quality Planning & Assurance

  • Develop and implement quality control (QC) and quality assurance (QA) processes.
  • Create and maintain quality documentation, including SOPs, work instructions, and inspection plans.
  • Collaborate with engineering, manufacturing, and product teams to define quality standards.

2. Testing & Inspection

  • Perform inspections, measurements, and tests on raw materials, in‑process components, and finished products.
  • Use quality tools such as FMEA, PPAP, APQP, MSA, SPC, and Root‑Cause Analysis.
  • Ensure compliance with internal and external regulations (ISO, Six Sigma, industry standards).

3. Data Analysis & Reporting

  • Collect and analyze quality data, identify trends, and develop action plans.
  • Prepare quality dashboards, CAPA reports, and defect reports.
  • Support continuous improvement initiatives such as Lean, 5S, Kaizen, etc.

4. Problem Solving & Continuous Improvement

  • Lead root‑cause investigations using methods like 5 Whys, Fishbone Diagram, DMAIC.
  • Work closely with cross-functional teams to resolve quality issues.
  • Implement preventive measures to reduce defect rates and process variation.

5. Supplier & Customer Engagement

  • Evaluate and audit suppliers to ensure quality of incoming materials.
  • Manage supplier CAPA and performance monitoring.
  • Communicate with customers regarding product specifications, complaints, and quality improvements.