Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.
If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
The Corrective Action & Continuous Improvement Engineer is the enterprise owner of the formal corrective action system for the Drinking Water Business Unit. This role leads structured problem-solving activities, ensures robust 8D methodology application, verifies the sustained effectiveness of corrective actions, and drives preventive improvements that reduce defect recurrence and improve product reliability.
This engineer serves as the single point of accountability for corrective action closure, cross‑plant coordination, and quality trend analysis related to warranty and reliability performance.
Reports to: Quality Manager
Location: Freeport, IL – splits time between both Freeport, IL and Lanark, IL facilities.
Serves as the sole owner and administrator of the 8D process, ensuring timely, complete, and disciplined execution and closure.
Leads cross-functional teams through all 8D phases, including containment, root cause analysis, corrective action development, and verification.
Ensures problem statements, root causes, and actions are accurate, data-based, and consistent with Zurn Elkay problem-solving standards.
Leads cross-plant corrective actions for systemic, high-impact, or recurring defects, including repeat and high-risk issues.
Investigates and resolves repeat or chronic issues, driving long-term corrective actions and preventive improvements.
Partners closely with Plant Quality, Manufacturing Engineering, and BU Quality to ensure alignment across facilities.
Owns the process for corrective action effectiveness checks, ensuring actions are validated, sustained, and prevent recurrence.
Maintains documentation standards and ensures all actions meet Zurn Elkay and BU Quality expectations.
Analyzes warranty claims, reliability data, and field defect trends to identify systemic risks and improvement priorities.
Communicates emerging trends and high-risk issues to Engineering, Operations, and BU Quality leadership.
Supports data-driven decision-making through clear reporting and visualizations of failure trends.
Develops corrective action effectiveness reports, reliability trend reporting, and warranty dashboards to highlight repeat failure modes and systemic issues.
Identifies and drives preventive actions to eliminate potential failures before they reach the customer.
Collaborates with Product Engineering to ensure lessons learned are fed back into design and specifications, APQP activities, and manufacturing controls.
Supports PFMEA updates, design reviews, and process improvements informed by corrective action insights.
Applies Lean, Six Sigma, and structured problem-solving tools to drive reduction of defects, variation, and waste.
Leads continuous improvement activities tied to corrective action learnings, repeat failures, and systemic defect prevention.
Contributes to standard work, process documentation, and best-practice sharing across sites.
Feeds lessons learned into APQP, design standards, and manufacturing controls to strengthen prevention and reduce recurrence.
Bachelor’s degree in Engineering, Quality, or related field.
3–7 years of quality, reliability, or manufacturing engineering experience.
Strong expertise in 8D, root cause analysis, statistical tools, and corrective action systems.
Experience analyzing reliability, warranty, or field performance data.
Lean/Six Sigma training preferred.
**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**
Equal Opportunity Employer – Minority/Female/Disability/Veteran