Quality Assurer_EDD_Compliance

Job Description

To apply advanced AML/CTF, financial crime, and investigative expertise to conduct comprehensive Enhanced Due Diligence (EDD) reviews, perform quality checks on EDD outputs, and support the continuous improvement of risk maturity across the bank. The role provides specialist advisory support, conducts high-quality investigations, ensures regulatory alignment, and strengthens the bank’s financial crime control envir

Key Responsibilities

The individual will be responsible for, but not limited to the following:

Quality Assurance & Assurance Reviews

• Conduct quality checks on EDD files completed by analysts to ensure accuracy, depth of analysis, and full adherence to AML standards, FIA requirements, and internal policies.
• Identify recurring gaps, weaknesses, or control failures across EDD outputs and implement corrective guidance.
• Track and report quality trends, error patterns, and key risk themes to senior management and contribute to process improvements.
• Provide coaching, calibration, and technical guidance to analysts to uplift EDD quality and analytical capability
• Deliver on contracted performance objectives and manage assigned work queues in line with agreed service level agreements (SLAs) and turnaround times.
• Maintain high-quality standards in documentation, ensuring accuracy, completeness, and audit readiness of all EDD and investigation files.

Enhanced Due Diligence and Investigations

• Apply professional judgment and advanced analytical techniques to identify unusual patterns, red flags, or inconsistencies during the onboarding, review, or remediation process.
• Utilize open-source intelligence adverse media screening, and database searches  to enrich client risk assessments.
• Evaluate customer risk ratings and recommend appropriate risk mitigation measures or relationship management actions (e.g., enhanced monitoring, account restrictions, or exit).

Investigative Analysis and Reporting

• Investigate and analyze suspicious activities or alerts generated by transaction monitoring systems or referrals from business units, providing objective findings and recommendations.
• Prepare clear, concise, and well-documented EDD and investigation reports that summarize key facts, findings, and rationale for decisions made.
• Support escalation and reporting processes, including drafting Suspicious Transaction Reports (STRs) or Suspicious Activity Reports (SARs) when applicable.

Risk Management and Governance

• Ensure adherence to AML/CTF legislation, internal policies, and regulatory standards governing customer due diligence and financial crime prevention.
• Escalate potential financial crime risks to senior management and recommend appropriate remedial actions.
• Contribute to the continuous improvement of EDD and investigative frameworks by identifying control gaps, process inefficiencies, and opportunities for automation or enhancement.
• Support cross-functional collaboration with Compliance, Legal, Business, and Risk teams to ensure consistent application of EDD principles across the bank.

Experience: Candidates should have the equivalent of two years or more banking experience.

Qualifications Bachelor’s degree in a relevant field such as:

• Finance
• Accounting
• Law
• Criminology
• Business Administration
• Risk Management

Key Competencies & Skills:

• Analytical Thinking
• Attention to Detail
• Ethical Judgment and Integrity
• Transaction Monitoring
• KYC/CDD/EDD Procedures
• Report Writing

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
 

25/11/25