Department of Commerce

Quality Assurance Supervisor

Jeffersonville, Indiana Full time

Quality Assurance Supervisor

Department: Department of Commerce

Location(s): Jeffersonville, Indiana

Salary Range: $50460 - $65599 Per Year

Job Summary: This vacancy is for a Quality Assurance Supervisor position in the National Processing Center located at the U.S. Census Bureau National Processing Center in Jeffersonville, IN. This Job Opportunity Announcement may be used to fill other Quality Assurance Supervisor, 1531-7, FPL None positions within the Census Bureau in the same geographical location with the same qualifications and specialized experience.

Major Duties:

  • The individual selected for this position will: Plan, direct, review and coordinate the work for the staff performing quality assurance and related duties for preprocessing (mailout) activities; analyze work requirements and determines staff resources, making adjustments as appropriate. Translate quality assurance plans into clerical instructions for statistical assistants and statistical clerks; apply sound judgement in circumventing potential problems utilizing acquired knowledge and experience; resolve occurring problems expeditiously for operational effectiveness taking necessary corrective action according to quality standards. Develop and administer controls, records, and reports necessary to secure efficient processing of major censuses, recurring and non-recurring mailout activities; report progress and resolution of problems to higher levels of management. Train subordinates and equitably allocate work assignments on a variety of quality assurance verification and monitoring operations associated with the receipt of materials and mailout activities of recurring/non-recurring surveys and major censuses; develop and implement clerical procedures and establishes operating guidelines according to specifications and feasibility. Review problems presented by subordinates and utilize procedures for handling them within specified guidelines.

Qualifications: This vacancy is advertised under 2 different announcements. Please read the 'Who May Apply' section carefully to determine your eligibility. If you are not eligible under this announcement, please see 26-DSB-12937898-ST-JD. To qualify for the position of Quality Assurance Supervisor, at GS-1531-7, you must meet the minimum and/or basic qualification requirements listed below. Specialized Experience: For the GS-07, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-06 in the Federal service. Experience for this position includes: leading the planning, directing of work that requires statistical analysis of collected data and assisting in monitoring statistical analysis assignments as it relates to quality assurance methods and procedures; ensuring work is completed within specified time limits; completing forms and preparing reports; demonstrating work processes to others. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on 05/05/2026 to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. To update your application, including supporting documentation: During the announcement open period, return to your USA JOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit USAJOBS Help Center - How to see your application and job status Applicants are strongly encouraged to apply online; however, if you are unable to apply online, please email the agency contact.

Application Deadline: 2026-05-05