Department of the Army

QUALITY ASSURANCE SPECIALIST

Joint Base Lewis-McChord, Washington Full time

QUALITY ASSURANCE SPECIALIST

Department: Department of the Army

Location(s): Joint Base Lewis-McChord, Washington

Salary Range: $68686 - $89290 Per Year

Job Summary: This is a Washington Army National Guard Title 32 Excepted Service Unit Technician position: QUALITY ASSURANCE SPECIALIST Location: Army Aviation Support Facility 1 Joint Base Lewis-McChord, Washington 98433 Army National Guard Units Appointment Type: Permanent, excepted service Advertised as: ENLISTED May be used to fill one or more vacancies. *Ensure you read this announcement in its entirety, complete all application requirements, and your USA Jobs profile name is accurate*

Major Duties:

  • A GS-1910-9, QUALITY ASSURANCE SPECIALIST: Develops the AASF Quality Management Plan (QMP) that documents the management and operational policies and procedures to ensure work processes, products, or services satisfy expectations and quality standards. Reviews Army materiel maintenance policies and operational procedures. Assesses quality assurance programs of other Department of Defense (DoD) services, and analyzes commercial maintenance practices to establish a comprehensive Quality Program (QP) for the AASF. Develops quality assessment plans to evaluate and improve quality of maintenance production and work processes. Assessments include reviews of management and organization; quality systems; personnel qualifications and training; supply procedures; facilities; tools and test equipment; maintenance documentation; operations and training requirements, and equipment failures. Conducts evaluations to identify strength problem areas, failure trends, faults in methods and procedures, and other deviations from quality standards. Develops local regulations and/or operating instructions for implementation of the quality assurance and reliability program and ensures compliance with procedures. Prepares quality assurance operating instructions, local forms, checklists, and other material. Serves as quality assurance authority in the AASF. Acts as a consultant to higher-ranking personnel on quality assurance/verification matters. Provides the Logistics Management Officer/Supervisory Maintenance Test Pilot and maintenance supervisors with definitive technical information and advice on maintenance procedures and techniques. Resolves technical problems in support of the quality assurance program. Maintains the AASF master library. Manages technical publications accounts. Ensures that appropriate directives and operating instructions are current and complete. Reviews incoming publications to determine their applicability. Provides technical guidance and expertise in interpretation of technical manuals (TM), and acts as the authoritative reference on quality methods, techniques, and procedures. Resolves conflicts in the interpretation of published data. Monitors the AASF publication improvement system to include the recommended changes to publications and blank forms (DA Form 2028) and material deficiency, and Quality Deficiency Reports (QDR). Provides findings and recommendations based on experience and technical judgment. Manages the Safety-of-Flight (SOF) and Aviation Safety Action Message (ASAM) programs to ensure effective and timely accomplishment. Reviews incoming SOF/ASAM for applicability to AASF supported equipment. Evaluates technical and materiel requirements for compliance. Distributes SOF/ASAM to production elements for accomplishment. Monitors compliance actions and prepares and forwards compliance reports. Monitors aircraft acceptance/transfer inspections, aircraft configurations, and component time-change requirements. Periodically reviews aircraft historical records and logbooks for accuracy and condition. Monitors the Army Oil Analysis Program (AOAP). Performs command directed quality inspections and special inspections for all aspects of aircraft and associated equipment. Insures that compliance inspections are performed in accordance with standards. Records discrepancies, provides definitive corrective recommendations, and reviews adequacy of corrective action taken. Reviews findings to determine adequacy of maintenance documentation. Performs management and compliance reviews over a wide range of functions within the AASF. Reports deviations and deficiencies. Prepares recommendations on the resolution of deficiencies affecting production or maintenance quality. Reviews and validates all locally developed maintenance procedures before adoption within the AASF. Investigates equipment failure trends on aircraft airframes and components and systems. Makes recommendations to appropriate manufacturing agencies regarding equipment performance engineering design changes. Incumbent is required to wear appropriate protective clothing or gear such as safety glasses, ear protection, and hard-hat, and observe all safety precautions when accomplishing inspections. Conducts formal training of quality assurance and quality compliance principles, procedures, techniques, and skills. Provides initial training for the certification of status symbol clearing authority. Provides refresher training for the maintenance of AASF quality standards. Serves as the primary point of contact (POC) to, and provides liaison services between, the AASF and external organizations regarding QA matters. Attends conferences, briefings, and meetings to represent AASF on quality assurance matters. Serves as the Contracting Officer Representative (COR) for a life cycle contractor support aircraft maintenance contract to ensure contract compliance with written procedures as required. Other duties as assigned.

Qualifications: GENERAL EXPERIENCE: Analyze problems to identify significant factors, gather pertinent data, and recognize solutions; Plan and organize work; and Communicate effectively orally and in writing. SPECIALIZED EXPERIENCE: Must have at least 24 months experience, education, or training, involving principles, techniques, and accepted practices of quality assurance work (i.e., the application of statistical sampling techniques sufficient to perform assignments or preparation of technical reports on quality levels to identify specific problems). Experience in the application and theory of specialization using applicable publications. Experience in the preparation of technical reports on quality levels to identify specific problem areas and to recommend corrective action.

How to Apply: To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. A complete application package must be submitted by 11:59 PM (EST) on 12/31/2025 to receive consideration. Failure to submit all required documents by the closing date will result in disqualification. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/

Application Deadline: 2025-12-31