About the Role
Lyra is seeking a Quality Assurance Specialist – Credentialing who is passionate about building and maintaining a highly compliant, audit-ready credentialing program aligned with The Joint Commission (TJC) and NCQA standards. This role is critical in ensuring the integrity, accuracy, and compliance of provider credentialing files and processes across a nationwide network of mental health providers and group practices.
The Quality Assurance Specialist will lead credentialing file audits, oversee delegated credentialing functions (including CVO relationships), and support payer and accreditation audit readiness. This individual will play a key role in monitoring quality metrics, identifying compliance risks, and driving corrective actions to ensure adherence to regulatory and accreditation standards.
We are looking for a detail-oriented, compliance-driven professional who thrives in a highly regulated environment and is motivated to improve quality, strengthen audit performance, and support a best-in-class credentialing program.