Quality Assurance, Monitoring & Testing Intermediate Analyst, Officer

The Country Control Testing Utility (CTU) is responsible for assessing the adequacy of Controls and Monitoring and Testing Tools that are designed and executed by in-country Businesses and Functions.

The Country Controls Tester will report to the Country Controls Assessment and Testing Team Lead, within the COO’s Central Controls Capabilities Organization, in China. It is an execution-orientated position that is responsible for operational controls performance assessments for in-country controls, ranging from medium to high complexity testing assignments. The position closely follows the latest trends in control assurance and requires specialized knowledge and experience in Control Design Assessment, Monitoring and Testing, analyzing, and/or evaluating processes and data, and researching and interpreting information. Good knowledge of the range of processes, procedures, and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based is required.

The Country Controls Tester will be part of a team of approximately six controls assessment professionals who will be responsible for executing the above responsibilities. The role is focused on in-country controls testing activities across Businesses and Functions but will also support the Global Assessment and Testing Team with testing and monitoring activities, as required.

Responsibilities:

• Execute monitoring and testing to assess the timeliness, accuracy and completeness of controls using Citi systems, in line with the applicable Policies, Procedure and Standards.
• Supports the execution of control design assessments (CDAs) and the development of control monitoring and testing tools and associated procedures in line with the applicable Policies, Procedures and Standards.
• Reperform and/or document any control failures, learnings or issues that may arise and provide feedback to the Team Lead.
• Escalate any control failures to the Team Lead.
• Complete quality checks within a timely manner and support accurate and timely submission of results in Citi’s Risk & Control system.
• Coordinate the adherence to the MCA Standard through controls after the execution of a process.
• Collaborate with Country Controls Assessment and Testing colleagues to understand any process changes and participate in trainings, meetings etc.
• Assist in the creation and maintenance of reports for control tracking and analysis.
• Identify risks across the business and organize cross-functional solutions.
• Challenge the status quo of existing controls and identify opportunities for enhancement.

Qualifications:

• 4 - 6 years of relevant work experience in the Risk & Control domain, with experience in internal controls testing and monitoring and quality checks.
• Good understanding of MCA (Managers Control Assessment) or equivalent risk and control frameworks and underlying risk management concepts required.
• Experience in control design and monitoring/testing tool design preferable, but not essential.
• Demonstrated analytical skills with follow-up and problem-solving capability.
• Excellent written and verbal communication skills.
• Ability to perform under pressure and manage multiple tasks and priorities.
• Ability to function independently and collaborate effectively with colleagues of different seniorities.
• Proficient in MS Word, Excel, PowerPoint, and SharePoint.

Education:

• Bachelor’s/University degree preferred.

Primary Locations:

• Shanghai, China

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Quality Assurance, Monitoring & Testing

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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