About Us
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.
London, Greater London, United Kingdom (Hybrid)Our Opportunity
We are currently looking for 2x Quality Assurance Managers to join the Quality team to work across all functions of our business and contribute to shaping the future of the rail industry in the UK and beyond.
Within this role you’ll be responsible for to ensuring customer requirements, legal/contractual requirements and Hitachi Rail processes are incorporated in the business approach and processes; by providing professional and effective Quality Assurance leadership across the Hitachi Rail Functions.
This is a hybrid role working a minimum of two days per week from one of our London based sites and may involve some travel within the UK.
Responsibilities include:
Define and set up the Quality plans and Quality deliverables in phase of bids, projects or products
Support the Hitachi Rail Quality Audit schedule and Supplier Quality Audits when required
Support Customer Satisfaction surveys and drive resulting actions to help us improve
Proactively identify opportunities for improvement and reducing the cost of poor quality
Preparing monthly Quality statistics, trend analysis and improvement opportunities for Hitachi Rail Quality in the form of Quality Advices and QA dashboards
Support Supplier Quality performance monitoring and management in conjunction with procurement
Attend and present salient information at weekly and monthly contract/project reviews including customer meetings to present Quality trends and OTIS (opportunities, threats, Issues & Success)
Facilitate & coach on Root Cause Analysis activities across a wide range of topics on the project
Support local and corporate Business Improvement initiatives and programs; and cultivate continual improvement
Provide quality support and maintain an effective operational relationship between Hitachi Rail stakeholders including clients, consortiums, subcontractors, suppliers and the project team.
Technical skills
Quality Management & Auditing
Root Cause Analysis
Quality tools and techniques
Microsoft Office Suite, databases, and scheduling tools
Excellent communication and relationship building skills
Human skills
Strong communicator
Adept at working at pace
Dynamic and energetic
What experience you will need to succeed:
Quality Assurance/Quality Control Management
Auditing and process development
Demonstrable experience in management of teams and contractors
Change Management
Process improvement
Good understanding of ISO 9001:2015
Qualifications:
CQI Member or Practitioner
Graduate with relevant Quality or engineering discipline or HNC/HND level in an Engineering related discipline.
Quality Auditor
What to expect
We aim to complete a two-stage interview process, with at least one of these held in person at one of our London offices. The interviews will focus on technical and behavioural competencies. Reasonable adjustments are available with prior notice so please let the Talent Acquisition (TA) partner know if this would be necessary. To find out what reasonable adjustments are, and what might be available, your TA partner will be happy to discuss this with you.
What We Can Offer
We’re committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you’ll have a myriad of opportunities within our diverse, global organisation.
Flexibility
Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.
Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail.
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