Fresenius Medical Care

Quality Assurance Manager

Seoul Full time

General Responsibilities

  • Lead the implementation and continuous improvement of the Quality Management System (QMS) for both medical device and pharmaceutical products at Fresenius Medical Care Korea.

  • Ensure compliance with Ministry of Food and Drug Safety (MFDS) regulations, ISO 13485, GMP, GSP, and corporate standards.

  • Oversee product release, labeling, documentation, and distribution quality across internal and third-party warehouses.

  • Manage product complaints, trend analysis, and recall processes in alignment with global procedures.

  • Maintain strong relationships with internal stakeholders (RA, PV, SCM, BU Heads) and external partners (manufacturers, distributors, laboratories).

KEY RESPONSIBILITIES

1) QMS & Compliance

  • Develop, maintain, and audit SOPs, quality protocols, and the Korean DMR.

  • Oversee internal audits, post-market surveillance, field safety corrective actions, and regulatory submissions.

2) Product Quality & Release

  • Review batch records, certificates of analysis, and release documentation.

  • Approve product release status in the internal system.

  • Supervise incoming inspection and storage condition monitoring.

3) Complaint & Risk Management

  • Investigate customer complaints and report to global systems.

  • Conduct trend analysis and coordinate recall activities.

4) Warehouse & Distribution Quality

  • Perform regular on-site warehouse inspections and manage training of warehouse staff.

  • Ensure quality compliance for distribution, value-added services, and third-party operations.

5) Leadership & Collaboration

  • Lead the local QA team and coordinate Korea QA initiatives.

  • Collaborate closely with RA, PV, SCM, and commercial teams.

  • Provide quality system training to internal teams.

Required Qualifications

  • Bachelor's degree or higher in Biotechnology, Biomedical Engineering, Biomedical Science, Pharmacy, or related scientific/engineering fields.

  • Minimum 8 years of quality management experience in the medical device and/or pharmaceutical industry.

  • Strong understanding of ISO 13485, GMP, GSP, MFDS regulations.

  • Excellent communication skills (Korean & English).

  • Ability to collaborate cross-functionally and engage with medical sites when required.