Quality Assurance Manager

Since 1869, we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao’s Homemade, Snack Factory, Snyder’s of Hanover. Swanson, and V8. 

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Why Campbell’s…

• Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell’s offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
• Giving back to the communities where our employees work and live is very important to Campbell’s.   Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
• Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

How you will make history here...

The Quality Assurance Manager will lead and manage the Food Safety & Quality programs, as defined in the Campbells Enterprise Food Safety and Quality Policies.  The incumbent will have responsibility for adhering to specific compliance, process, and consumer quality responsibilities and will manage a set of cross functional relationships within the facility to influence site leadership on alignment of Quality strategies, Quality annual objectives, and Plant project plans. The Incumbent will coordinate and deploy Quality Assurance programs across functional areas and influence plant leadership with food safety and quality best practices. Responsible for training, engagement, and career development of staff.

What you will do...

Leadership: Provide Quality leadership to the Richmond site, including the development of the Quality plan, alignment/development of resources, and execution of priorities as defined by the Campbell’s Snacks and Enterprise Food Safety and Quality Policies.

Continuous Improvement: Drive process/continuous improvement initiatives through quality and sanitation team, site leaders, and R&D (Process/Food Quality).

Consumer Experience: Manage and drive key initiatives supporting the ‘Elevate the consumer experience’ strategy, including consumer complaints, continuous improvement projects, and SPC and capability improvements.

Team Management: Manage department and team by setting clear goals & objectives, individual development plans, and providing a balance of coaching, empowerment, direction, and mentoring.

Quality Assurance: Lead Quality initiatives ensuring compliance with global FSQ (Food Safety and Quality) system requirements and local regulations.

Collaboration: Work with stakeholders, business partners, operations to drive quality initiatives and support company-wide initiatives.

•Food Safety and Regulatory Compliance: Applying food safety, regulatory, and quality systems within food processing. Facilitating and directing resolution of food safety and quality issues.

•Sanitation and GMP Practices: Knowledge of sanitation practices, GMP (Good Manufacturing Practices), and familiarity with pest control programs and techniques.

•Quality Standards and Policies: Understanding and executing quality standards and policies, ensuring compliance and excellence.

•Manufacturing Support: Utilizing business acumen to support and influence manufacturing practices, including best practices and innovative technologies.

•Food Safety/Quality Audits: Knowledgeable in industry food safety and quality audit practices, adapting to achieve business best practices.

•Quality Documentation: Engaging other business units in developing and standardizing quality manuals, policies, procedures, data templates, audit standards, and quality key performance indicators.

•Statistical Process Control: Knowledgeable in statistical process control programs and process capability studies.

•Technical Capability: Ensuring plant personnel are technically capable of handling non-routine quality system issues, investigating, documenting, and resolving them.

•Leadership in Quality Systems: Demonstrated success in collaborative development, documentation, planning, implementation, and continuous improvement of food safety and quality systems.

•Organizational Alignment: Driving organizational alignment on food safety and quality objectives with an enterprise-wide mindset, adapting structures, processes, and systems to achieve objectives.

•Innovation and Commercialization: Influencing development steps in the innovation and commercialization process to leverage design in achieving consumer safety and quality objectives.

•Work Ethic: Demonstrating dedicated work habits, taking initiative, and setting high standards.

•Quality Program Collaboration: Collaborating on quality programs, driving improvement of consumer-based specifications.

•Continuous Improvement: Awareness and application of continuous improvement tools.

•People Management: Managing, coaching, and developing people, talent, and skills needed for the job.

Who you will work with...

• Report into Director, Site Operations

What you bring to the table... (Must Have)

•High School Diploma

•5+ years' quality plant/systems experience within manufacturing

•3+ years people management experience

It would be great if you have... (Nice to Have)

•Bachelor’s degree, Food Science or related sciences or technical field preferred

•2+ years food manufacturing experience

• Desired certifications', HACCP, GFSI (SQF)

• Demonstrated experience in Food Safety, Regulatory, and Quality Systems and their application within food processing

• Ability to facilitate and/or direct resolution to issues as it relates to food safety and quality

• Expert knowledge in Sanitation and GMP Practices, familiarity with Pest Control programs and techniques

• Knowledge of Quality Standards, and Quality Policies, with skills and ability to execute against requirements.

• Knowledgeable in Food Safety/Quality audit practices, and skilled in adapting to achieve business best practices.

• Capable of engaging other business units in the development and standardization of: Quality manuals, policies, procedures, and data templates, audit standards and procedures, and Quality Key Performance Indicators.

• Demonstrated knowledge with Continuous Improvement tools. (i.e. LEAN, Six Sigma, Kaizen, CAPA, etc.)

Compensation and Benefits:

The target base salary range for this full-time, salaried position is between 

$104,000-$149,500

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.