Life360

Quality Assurance Engineer II

Remote, USA; Remote, Canada Full Time

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app,Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 91.6 million monthly active users (MAU), as of September 30, 2025, across more than 180 countries.

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above. 

About The Team

The Quality Engineering team at Life360 plays a key role in ensuring the reliability and quality of the platforms that power Life360’s family safety experiences. While the team is part of the Quality Engineering organization, this role operates at the intersection of quality and technical support, helping identify, troubleshoot, and resolve issues that impact both internal systems and member experiences.

QA Engineers on this team collaborate closely with Engineering, Product, and Customer Operations to thoroughly investigate technical issues, reproduce bugs, analyze system behavior, and facilitate the resolution process. By identifying patterns in reported issues and validating fixes, the team plays a crucial role in maintaining product stability. Additionally, they enhance workflows and documentation to streamline processes, ultimately supporting faster problem resolution and ensuring a higher quality product for our users.

If you enjoy debugging complex problems, collaborating across teams, and improving the reliability of products used by millions of families, this role offers the opportunity to make a meaningful impact while developing deep technical expertise.

About the Job

As a Quality Assurance Engineer on the Ads Engineering team at Life360, you will help ensure the quality, reliability, and performance of the advertising platforms and services that power Life360’s advertising ecosystem. This role sits within the Quality Engineering organization and operates at the intersection of quality assurance, technical troubleshooting, and platform support, helping the Ads Engineering team maintain high standards across rapidly evolving systems.

In this role, you will tackle complex quality challenges across the Ads platform while partnering closely with Software Engineers, Product Managers, and cross-functional teams. You will help identify issues early, reproduce and investigate defects, and support the resolution of production issues that impact advertising delivery, reporting, or integrations. Your work will help ensure that the Ads platform operates reliably while supporting the broader business and partner ecosystem.

Beyond testing, you will help coach engineering and product teams on quality best practices, contribute to stronger testing strategies, and support improvements in debugging, validation, and monitoring across the Ads platform. You will also play an important role in shaping a long-term vision for quality within the Ads Engineering organization, helping evolve how testing, automation, and operational support are approached as the platform grows.

For candidates based in the US, the salary range for this position is $94,000 to $171,000 USD. For candidates based out of Canada, the salary range for this position is $136,500 - $158,500 CAD. Note: Please be aware that the job title for positions in Canada will be "Developer" in lieu of "Engineer." We take into consideration an individual's background and experience in determining final salary - therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

  • Serve as the first line of technical support for internal users across enterprise platforms.
  • Troubleshoot system issues, investigate root causes, and coordinate with engineering or development teams for resolution.
  • Manage incoming support tickets, ensuring timely triage, escalation, and resolution.
  • Analyze system data and usage metrics to identify trends, potential issues, and improvement opportunities.
  • Build and maintain reports and dashboards to monitor platform performance and adoption.
  • Develop and maintain internal documentation, troubleshooting guides, and knowledge base resources.
  • Partner with cross-functional teams to improve system workflows and automation.
  • Assist with system testing, validation, and QA efforts for new features and platform updates.
  • Provide guidance and training to internal users on platform functionality and best practices.
  • Identify opportunities to improve operational processes and system efficiency.

What We’re Looking For

  • Bachelor’s degree in computer science or similar quantitative field.
  • 4+ years of experience in software quality assurance
  • 4+ years of experience writing and executing unit and integration tests
  • Highly proficient in Java, Python or a similar language
  • Strong technical proficiency in web technologies, including HTML, CSS, JavaScript, and modern frontend frameworks (e.g., React, Angular, Vue.js).
  • Work with AI (Claude Code) as a first-class collaborator - orchestrating agents to scaffold services, generate IaC, draft schema definitions, and accelerate code review
  • Apply agentic workflows to reduce overall cycle time and operational overhead
  • Strong communication skills - this will be an extremely cross-functional role 
  • Technical fluency: ability to quickly learn new systems and dive in to tough problems
  • Natural curiosity and ability to break software
  • Tenacious approach to finding the most difficult bugs
  • Solid understanding of software concepts and mobile apps
  • Experience with backend technologies and frameworks (e.g., Node.js, Django, Ruby on Rails) is a plus.
  • Excellent communication skills, with the ability to articulate technical concepts and collaborate effectively with cross-functional teams.
  • Strong problem-solving skills, with a focus on driving results, overcoming challenges, and delivering impactful solutions.
  • Passion for technology, innovation, and continuous improvement, with a commitment to staying current with emerging trends and advancements in web development.

Nice to Have

  • Strong understanding of microservices
  • Good understanding of data stores, distributed systems and data modeling
  • Self-motivator, who can work independently, able to learn quickly, meets deadlines and demonstrates problem-solving skills.
  • Effectively communicate technical information in a clear and concise manner and ability to coordinate cross-team efforts
  • Experience with agile development methodology
  • Experience with developer tools like git, Maven and Jenkins
  • Good grasp of relational databases and SQL
  • Experience with the AWS environment and its various tools

Our Benefits

  • Competitive pay and benefits.
  • Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer supplemental plans for medical and dental for Canadian employees.
  • 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees.
  • Employee Assistance Program (EAP) for mental wellness.
  • Flexible PTO and 12 company wide days off throughout the year.
  • Learning & Development programs.
  • Equipment, tools, and reimbursement support for a productive remote environment.
  • Free Life360 Platinum Membership for your preferred circle.

Life360 Values

Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference 

  • Be a Good Person - We have a team of high integrity people you can trust. 
  • Be Direct With Respect - We communicate directly, even when it’s hard.
  • Members Before Metrics - We focus on building an exceptional experience for families. 
  • High Intensity High Impact - We do whatever it takes to get the job done. 

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.  

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

 

#LI-Remote

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