Quality Assurance Compliance Specialist

Shape What’s Next at Select Custom Solutions

At Select Custom Solutions, we don’t just make ingredients—we create possibilities. From La Crosse, WI, our team brings innovation and expertise to contract manufacturing, branded dairy and non-dairy ingredients, custom blends, and ingredient distribution. With modern facilities and cutting-edge capabilities, we help some of the world’s most trusted brands deliver products that make a difference in people’s lives.

With a strong focus on growth, innovation, and excellence, Select Custom Solutions offers opportunities to be part of meaningful work that impacts industries worldwide. Whether you’re working hands-on in manufacturing or supporting operations, your contributions help drive the future of food and nutrition.

We’re proud to be partnered with Select Milk Producers, one of the nation’s most progressive dairy cooperatives. With over 110 family-owned dairies and multiple processing plants and joint ventures nationwide, our partnership connects us to a powerful network driving the future of food and nutrition.

Join us—and help shape what’s next.

What Select offers you:

Comprehensive benefits package focusing on your physical, financial and emotional health to include the following perks as well as the standard benefit offerings (health, dental, vision, etc.):

• Paid Time Off
• Paid Holidays Off
• Uniform Program
• Shoe Allowance
• Onsite gym
• Career Advancement Opportunities
• Leadership Development
• Opportunities to support our local communities
• Chance to apply best practices in sustainability and environmental initiatives
• Commitment to producing high quality nutritious products and providing nourishment around the world

What this role is all about:

We are looking for a Quality Assurance Compliance Specialist in La Crosse, WI.

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

The Quality Assurance Compliance Specialist assists Quality Assurance Management in the ConXus program, certification programs, customer document requests, and assists in reviewing Vendor documentation to ensure all ingredients meet proper regulation and guideline standards. The Quality Assurance Compliance Specialist also drives daily departmental functions to ensure the facility is maintaining compliance with regulatory and quality programs.

Job Duties:

• Assist Quality Assurance Compliance Technician group with some direction from Quality Assurance Management to ensure the department possesses necessary skills to achieve department goals and objectives.
• Assist Quality Assurance Management in maintaining compliance with regulatory and quality programs; environmental program, GMP inspections, and CAPA program; act as the point person for specific programs as assigned by Quality Assurance Management. 
• Review all retail labels for accuracy regarding certifications, label claims and allergens.
• Develop and help verify quality-related programs as needed, to ensure the facility maintains 3rd party (Kosher, Halal, Organic, Halal, NSF Gluten Free, NSF Sport/Contents Certified, Fair Trade) and customer audit requirements. 
• Manage the GMP inspection rotations.
• Complete customer document requests, including customer surveys, in a timely manner.
• Create finished product documentation such as Allergen Statements, Bioengineered Statements, Safety Data Sheets, and Ingredient Breakdowns as assigned by the Quality Assurance Compliance Supervisor. 
• Maintain the certification submissions program under the guidance of Quality Assurance Management, ensuring all products are being properly managed by the designated certifying bodies (examples:  NSF Sport, Gluten Free, Kosher, Halal, Organic, etc.). 
• Compile information and submit Corrective Action Reports (CARs) when facility issues result in supplier complaints.
• Assist Supplier Quality on ensuring item level documents, in TraceGains, are being appropriately gathered and reviewed.
• Write or update Standard Operating Procedures as needed and assigned by Quality Assurance Management.
• Assist Quality Assurance Leadership with audits, as needed.
• Assist in improving Select Custom Solutions/Mill Haven Foods Quality and Safety programs through continuous evaluation of/with Supplier(s).
• Understand and adhere to Good Manufacturing Practices and Safety Protocol:
• Stop any observed unsafe acts and obey facility safety rules and procedures.
• Correct or report any observed safety hazards.
• Support safety policies and programs.

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

Qualifications:

Education Required:

• Bachelor’s Degree in Microbiology, Food Science, Biology, Chemistry or other Science related field required.
• Equivalent combination of education and/or experience may be considered.

Experience Required:

• Minimum three (3) years of experience in Quality at a Food Manufacturing business required.

Certification/Licensure Required:

• HACCP certification preferred.
• SQF Practitioner preferred.
• PCQI certification preferred.

Where you’ll be working:

Our La Crosse, WI, plant is home to approximately 330 employees. This facility supplies the food, beverage, and nutritional industries with innovative functional ingredients and superior quality contract manufacturing services.

La Crosse, WI, is nestled between the Mississippi River and the rolling river bluffs. This town is home to a plethora of colleges, high-quality health care, community events, and cultural opportunities. If you want to enjoy outdoor activities there are many opportunities, such as hiking, cycling, skiing, and boating. The town hosts multiple events annually and is famously known for their Oktoberfest celebration as well as offering a minor league baseball team. Visit the La Crosse Chamber site https://www.lacrossechamber.com/ for more information on local events.

AA/EEO – Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity