Quality Assurance and Control Specialist

Job Description

Job Purpose

We are seeking a detail-oriented food safety professional to build and own the HACCP plan and prerequisite programs, maintain procedures and documentation, and ensure compliance with regulatory requirements, finished product specifications, and company food safety and quality standards at our Vancouver Ethical Bean facility. This role will lead and coordinate change controls, deviations and non-conformance reports; report non-compliance and drive corrective actions; prepare the plant and warehouse for internal, supplier, co-manufacturer and third‑party audits; and facilitate regulatory and supplier audits. The role includes conducting food safety and hygiene training for production staff, performing post‑operation inspections to verify cleaning standards, coordinating annual equipment calibrations and finished-product testing with contractors, and communicating quality documents with partners. This role will also assist with complaint and incident investigations, non-conforming product handling, and preparation of quality and safety reports while using ERP/quality systems (e.g., SAP) and Microsoft Office to manage records.

Essential Functions & Responsibilities

Responsibilities

• Build and Own the HACCP plan and prerequisites programs and adheres to food safety and quality programs and standards
• Maintain procedures and documentations to meet food safety requirements
• Ensure compliance to regulatory requirements, food safety programs and finished product specifications
• Report non-compliance and takes corrective actions to assure compliance to all quality and food safety requirements daily.
• Lead and coordinate the implementation change controls, deviations and non-conformance reports.
• Handle and prepare the plant and warehouse for all quality audits
• Communicate documents with co-manufacturers and partners
• Facilitate regulatory audits, supplier audit and third
• party audit
• Conduct food safety and hygiene training for production staff
• Conduct post-operation inspection to ensure cleaning standards comply with written program
• Coordinate with related contractors for equipment annual calibration and finished product testing,
• Train site on proper inspection procedure practices, GMP & programs.
• Assists with: Complaints investigations, Incidents and investigations, Corrective actions coordination, Non-conforming products handling
• Prepare quality and safety reports

Requirements

• Possession of Diploma or University Degree in Food Science or related field is a strong asset
• At least 3 years experience working in food industry as a HACCP coordinator or QA/QC is a strong asset
• Strong hands on experience with HACCP & Organic Manufacturing requirements.
• Proficient in Microsoft Office (Word, Excel, Outlook, Access, etc.)
• ERP system and Quality system experience, SAP, etc.
• Fluent in written and verbal English;
• Detail-oriented and organized
• Innate forward-thinker with passion for driving positive change
• Ability to think big picture
• Passionate about growth

Expected Experience & Required Skills

• Diploma or University Degree in Food Science or related field  required. 
• Capable of multitasking and self-motivated (e.g., managing multiple priorities and plants). 

• Ability to influence internal and external business partners, assess and manage risk, and communicate across the supply chain.

• Bilingual (English/ French)
• HACCP experience preferred
• Green Belt/Certified Quality Engineer is preferred. 
• Experience with ISO, and/or FSSC 22000 preferred.

Work Environment & Schedule

This position is considered a Manufacturing plant environment with heavy machinery and equipment Additionally, this role requires 25% travel.     

Physical Requirements 

Physical demands include but not limited to

• Frequent – activity or conditions sustained 1/3 to 2/3 of working hours; Upright stance, keyboard or text input; Sedentary – occasionally exerting 0 – 10 lbs. of force, limited movement from workstation for brief periods of time.

This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$0.00 - $0.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Family Assistance Program, Wellbeing Programs, Family Support Programs

• Financial -Savings/Pension, Life, Accidental Death & Dismemberment, Disability, Discounted Perks

Location(s)

Vancouver - Kootenay Street - Office

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.