Quality Apprentice, GB

Job Description :

Quality Executive Apprentice

Fixed Term Contract: 2 years

West Midlands

Field Based  

Closing date: 31/12/2025

Diageo was created in 1997 but its business is built on the principles and foundations laid years before by giants of the industry – Arthur Guinness, John Walker, Elizabeth Cumming and many more. Today, Diageo is a world class leader in beverage alcohol, producing an outstanding collection of over 200 brands and owning the top two largest spirit brands in the world, Johnnie Walker and Smirnoff and 20 of the world’s top 100 spirit brands. Its portfolio also includes Crown Royal, J&B, Buchanan’s and Windsor Whiskies, Cîroc and Ketel One vodkas, Captain Morgan, Baileys, Don Julio, Tanqueray and Guinness.

Diageo has built a strong platform for growth – through investment in its own brands, and by acquisition to broaden the geographical footprint and category depth and range.

The company’s strong local business units are well positioned to win in increasingly competitive and fast-paced environments. Diageo’s portfolio is well-diversified across price-tiers, enabling it to participate where consumer opportunity is greatest, and to capture shifts in consumer preference.

Diageo's culture is built and maintained by the five values that underpin its business and guide how Diageo works. At Diageo, employees are passionate about its customers and consumers and want to be the best. They give each other the freedom to succeed and value each other. Employees work hard so they can be proud of what they do and how they do it. While Diageo moves at pace, constantly evolving and improving, its values remain consistent. Diageo wants employees to live these values every day, everywhere so that Diageo can be proud of what they do and be the best that they can be.

More about Diageo is available at its web site: https://www.diageo.com/

Role Dimensions

Here at Diageo we take the quality of our Beer very seriously, we are globally renowned for making quality liquids and ensuring each pint is poured with perfection every time. The role of the Apprentice Quality Executive is to develop their skills and technical capability to be able to deliver our beer and draught product quality agenda across the given territory including targets for Quality upgrades and interventions. With developing skills across both technical and influencing, you will undertake a range of hands-on activities such as beer tap installations / fault finding /sales executions and work to the highest standards set out in each call.

The primary responsibility is to install the optimum range of dispense solutions in every account ensuring Great Looking Great Tasting (GLGT) Beer in every call.  The Apprentice Quality Executive will receive a clear onboarding plan that will result in personal growth and capability across the full learning year. The environment will allow blended learning with college attendance and practical experience in trade.

Top Accountabilities

• Develop technical beer dispense skills leaving both the cellar and the bar to the correct standard expected in every call with the ability to audit your own work vs the standard laid out
• Develop your presentation, influencing and closing skills
• Understand what it takes to deliver Great Looking, Great Tasting Beer across the On Trade in various Cellar and Bar equipment environments
• Ask lots of question and be as inquisitive as possible leaning on your team to aid your knowledge growth and development
• The ability to flex your personal style to influence different customers and individuals both internally and externally
• Demonstrate your passion for a brilliant consumer outcome across the On trade in every call you complete. This could range from simple service work through to major National event installations
• Your enthusiasm shines and acts as a positive force to others within the team you operate and wider Diageo business
• Work methodically with hand and power tools making sure all Diageo health and safety policies and way of working processes are upheld.
• Drive relationships cross functionally in your team with Sales and Key Account Management roles
• Flex priorities with customers based on monthly briefing sessions and prioritise ‘Bursts’ of activity versus defined targets
• Work effectively across all administration areas and real attention to detail on planning and scheduling work, equipment ordering and returns and the registration of assets in each call.

Apprenticeship offering from Wolverhampton Collage

Through the apprenticeship you will gain Level 3 Drinks Dispense Technician. Please see the full apprenticeship offering in the below link:

 https://skillsengland.education.gov.uk/apprenticeships/st0752-v1-3

This apprenticeship is designed to equip learners with the skills and knowledge required to install, maintain, and repair a wide range of drinks dispensing equipment in various settings, such as pubs, bars, and theatres.

All candidates would need to go through a initial assessment to gain entry into the apprentiship. This would include the following: Candidates will complete Level 1 and Level 2 Maths and English multiple-choice assessments. The expectation is to achieve at least 50% or above in each. This typically takes between 45-50 minutes to complete.

Ideal Experiences  

• You can demonstrate some Technical experience / background whether through work experience or a hobby or passion that can support the transition to use of tools /working to defined standards of installation execution in this role
• Demonstrate an inquisitive nature where learning is gained through a personal commitment to improving skills
• You can articulate a keen understanding of being able to prioritise tasks
• Working in adverse circumstances and evidence of being able to overcome a challenge in a task / role
• Keen to develop skills in influencing through working to a call structure that allows for maximum value delivery to consumer, customer and Diageo.
• People person – you enjoy and seek out opportunities to engage with people in various styles of settings. You can demonstrate some flex of your personal style based on the setting demonstrating a good level of self-awareness.
• Your communication skills are clear and concise and you have example of where you have owned the outcome of group and personal tasks
• Passion for the Diageo beer portfolio
• Team player – will be a key member of the city team contributing to performance results for total city

Eligibility

• To be eligible for this role you must be over 21 and hold a UK driver’s license (1 full year of clean driving license).
• To be eligible for our programme all candidates must have the continuous right to work in UK and IOI and any offer of employment is conditional upon this requirement being satisfied.

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our team to thrive and to realize our ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. Flexibility is key to success in our business, and many of our staff work flexibly in many ways, including part-time, compressed hours, flexible location. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform essential job functions. Don’t let anything stop you from applying!

Worker Type :

Apprenticeship (Fixed Term)

Primary Location:

1HQ

Additional Locations :

Job Posting Start Date :

2025-12-04