QA Manager (Pharmaceutical Practice Certificate required) - 18-month contract

Position summary

You will lead quality assurance and pharmaceutical oversight for our Vietnam operations, partnering with manufacturing, supply, regulatory and external providers to deploy and maintain a robust Quality Management System (QMS). You will drive compliance, coach cross-functional teams, resolve quality issues with clear practical actions, and contribute to GSK’s mission of uniting science, technology and talent to get ahead of disease together. This is an on-site role requiring regular presence at the local operating site.

Location: Ho Chi Minh city.

Key responsibilities

• Establish and implement processes, SOPs, systems and GxP documentation to meet local regulations and GSK QMS requirements.
• Maintain and continuously improve the local QMS to meet GSK standards, GDP, GSP and local regulatory requirements.
• Review, approve and close quality records including change controls, deviations, investigations, CAPA, and validation documentation for warehouse, equipment and systems.
• Perform risk and impact assessments for operational changes and manage change control decisions.
• Lead self-inspections and audits of local operations and third‑party service providers; support regulatory inspection readiness.
• Oversee batch release, stock disposition and final release activities as required, ensuring product quality and regulatory compliance.
• Coach cross‑functional teams on good documentation practices, incident response and continuous improvement.

Basic qualifications (required)

• Bachelor’s degree in Pharmacy or Pharmaceutical Sciences.
• Pharmaceutical Practice Certificate for vaccines and general medicine (mandatory).
• Minimum 5 years’ QA experience in pharmaceutical, vaccines or healthcare industry.
• Practical knowledge of GDP, GSP and GMP aspects relevant to secondary packaging, warehousing and distribution.
• Demonstrable experience managing deviations, investigations, CAPA and change control.
• Experience reviewing and approving batch release documentation and performing stock disposition.
• Fluent in Vietnamese and good working knowledge of English for cross‑functional communication.

Preferred qualifications

• Master’s degree or professional accreditation in pharmacy or quality management.
• Experience in multinational companies and working with third‑party manufacturers or distributors.
• Familiarity with electronic QMS (eQMS) or SAP.
• Experience leading audits, regulatory inspections, or preparing regulatory responses.
• Strong root cause analysis, risk assessment and continuous improvement skills.
• Proven ability to coach, influence and build effective cross‑functional relationships.

*Li-GSK

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact APACRecruitment.Adjustments@gsk.com. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.

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