This position is 100% Remote.
Scope of Responsibilities:
Conduct moderately complex to complex quality audits of provider claims, pre-payments and post-payments including high-dollar and specialized claims across multiple lines of business, claim types and products.
Audit the work of more junior auditors and identify opportunities for coaching and/or training.
Identify and communicate issues identified through audits and recommended solutions relevant to business operations.
Assist management in preparing departmental reports policies and procedures.
Mentor and coach Financial and/or Operations QA auditors.
Participate as a Subject Matter Expert on various process improvement projects designed to meet departmental and operational needs.
Assist with performing User Acceptance Testing (UAT) on system enhancements or corporate projects in partnership with Business Operations
Analyze errors and determine root causes for appropriate classification.
Record/track quality assessment scores and provide feedback to reduce errors and improve processes and performance to ensure the quality of the network.
Review and investigate claims and encounters for medical, facility, pharmacy, dental and vision services including contractual provisions, authorizations and Healthfirst policy and procedure.
Prepare written reports concerning investigation activities and present results of investigations to senior staff.
Complete subsequent auditing and handling of specific claims and appeal requests including processing where applicable, tracking, documenting, reporting and dispersal of findings and recommendations.
Review the accuracy and efficiency of existing training materials.
Minimum Qualifications:
Audit experience with the investigation, determination and reporting of financial processes
Work experience in Microsoft Office suite of applications including advanced Excel (formatting formulas, managing data, filtering results), Word (creating and editing documents), PowerPoint (creating and editing presentations)
Experience conducting root cause analysis in an auditing capacity
Experience conducting analytical work and providing creative ideas for problem solving
Work experience requires written and verbal communication that is clear, concise, grammatically correct, and professional
Experience handling confidential information
Associate degree from an accredited institution
Preferred Qualifications:
Bachelor’s degree from an accredited institution
Audit experience with the investigation, determination and reporting of financial processes specifically around Healthcare Claims Adjudication and Claims Processing
Ability and willingness to handle increasing workload and responsibility
Willingness and ability to learn and evaluate new information, both technical and procedural
ICD10 certification
Basic foundation of SQL, Tableau, and SharePoint
Knowledge of at least two or more lines of business such as NY Medicare, Medicaid, Family Health Plus, Child Health Plus
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.
If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC.
All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.
Hiring Range*:
Greater New York City Area (NY, NJ, CT residents): $58,900 - $80,070
All Other Locations (within approved locations): $51,000 - $74,880
As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.
In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.
*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.