Publishing Relations Manager II

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Publishing Relations Manager II 

About Our Team 

Join a dynamic and impactful team within the Data Operations department. The Content & Data Sourcing (CDS) team plays a crucial role in shaping Elsevier's content landscape by developing and executing strategies for acquiring and licensing third-party content across a wide range of products. The Content & Data Sourcing team (CDS) ensures & determines the acquisition and licensing strategy of third-party content in a wide range of Elsevier products. We are looking for a proactive and experienced Publishing Relations Manager with a passion for negotiating. In this role, you will be responsible for building and maintaining solid relationships with third-party content partners, managing negotiations, promoting the inclusion of third-party content in Elsevier products, and ensuring the rights and permissions are formalized contractually.  

About The Role 

As Publishing Relations Manager II, you will serve as a key liaison between Elsevier and its external content partners. Your primary focus will be on driving growing (Long-tail) partnerships, content acquisition, and licensing negotiations that support our content expansion and digital ecosystem. You will be the gatekeeper ensuring best practices for the use and display of third-party content, safeguarding Elsevier’s reputation and content partners' intellectual property. Your role is pivotal in managing publisher relationships, driving account growth, and aligning partnership activities with organizational objectives. 

You will collaborate with cross-functional teams, acting as a subject matter expert on publisher relationship development and engagement. The ideal candidate is diplomatic, culturally sensitive, and possesses strong analytical and business acumen, with a proven track record in negotiations and relationship management. Based in Chennai, you will report to the Team Leader - Content & Data Sourcing. 

Responsibilities: 

Account & Relationship management             

• Oversee contract renewals, compliance, and operational workflows to ensure seamless account management. 

• Facilitate the onboarding of new publishers and support the integration of growth initiatives. 

• Serve as the primary point of contact for assigned Content Partner accounts. 

• Build and maintain strong, trust-based relationships with publishers. 

• Develop the engagement strategy regarding the outreach to external content partners. 

• Facilitates the continuous content completeness and expansion supporting the growth of Elsevier products. 

• Serve as a gatekeeper; effectively ensuring Elsevier's best practices for the use and display of third-party content, retention compliance and safeguarding Elsevier's reputation as well as content partners' intellectual property. 

• Remain vigilant in identifying and flagging any unauthorized content to protect our platforms. 

• Manage competing priorities and dependencies across business units and third-party stakeholders. 

• Deliver a high-quality customer experience, ensuring consistency across all touchpoints throughout the customer lifecycle. 

• Customer experience across all touchpoints and at all stages of the customer lifecycle. 

• Track account performance metrics, ensuring publishers meet agreed targets. 

• Ability to advocate for publishers’ needs while aligning with organizational strategies. 

• Provide regular reporting and insights to both internal stakeholders and external partners. 

Supporting content growth & cost optimization 

• Facilitate discussions with third parties regarding potential transition to desired content format. 

• Liaise with existing third-party content providers about internal data improvement requests (to approved business standards) to ensure optimal quality. 

• Initiate new content delivery setups and manage transitions across platforms and formats to maintain content currency and completeness. 

• Develop and execute content acquisition plans for licensing and onboarding projects. 

• Manage the lifecycle of licensing process including renewal activities for selected content partners. 

Stakeholder Management: 

• Demonstrate high integrity and honesty in all interactions. 

• Effectively connect and engage with external stakeholders and industry networks. 

• Deliver results taking a logical and pragmatic approach and communicating proactively. 

• Solve problems and analyse issues with a solution-oriented mindset. 

• Build and nurture strong professional relationships. 

• Recognizes immediate priorities and aligns work with broader goals. 

• Support and develop team members and colleagues. 

Core Competencies 

• Displays High Integrity and Honesty 

• Communicates clearly and prolifically 

• Drives for results 

• Solves Problems and Analyzes Issues 

• Builds Relationships 

• Focuses on continuous improvement 

• Takes Initiative 

• Establishes Stretch Goals 

• Practices Self Development 

• Collaboration and Teamwork 

Technical and Functional Competencies 

• Ability to build, strengthen, and maintain positive relationships with external and internal stakeholders. 

• Passionate about delivering exceptional customer experiences. 

• Experience working with CRM applications such as Salesforce is an advantage. 

• Familiarity with Agile methodologies and tools like JIRA is a plus. 

• Proficiency in MS Office, data visualization platforms, and licensing/content management systems. 

• Strong negotiation, communication, and relationship-building skills. 

• Analytical mindset with the ability to interpret data and derive actionable insights. 

Education, Knowledge, Skills and Experiences (and any other requirements) 

• Minimum of 5 years of proven experience in a commercial or relationship management role. preferably within the publishing, content licensing, or digital content ecosystems. 

• Bachelor’s or Master’s degree in Business Administration, Publishing, or a related field. 

• Results-oriented with a growth mindset and a passion for negotiating and closing deals. 

• Deep understanding of publishing industry trends, digital content ecosystems, and research landscapes. 

• Independent, analytical, and results-driven with high attention to detail. 

• Excellent verbal and written English communication skills 

Work in a way that works for you:

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you:

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

● Comprehensive Health Insurance: Covers you, your immediate family, and parents.

● Enhanced Health Insurance Options: Competitive rates negotiated by the company.

● Group Life Insurance: Ensuring financial security for your loved ones.

● Group Accident Insurance: Extra protection for accidental death and permanent disablement.

● Flexible Working Arrangement: Achieve a harmonious work-life balance.

● Employee Assistance Program: Access support for personal and work-related challenges.

● Medical Screening: Your well-being is a top priority.

● Modern Family Benefits: Maternity, paternity, and adoption support.

● Long-Service Awards: Recognizing dedication and commitment.

● New Baby Gift: Celebrating the joy of parenthood.

● Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.

● Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.

● Free Transport pick up and drop from the home -office - home (applies in Chennai)

About the business:

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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