Public Safety Dispatcher

Public Safety Dispatcher

Department: Department of the Interior

Location(s): Denali Park, Alaska

Salary Range: $24.6 - $39.36 Per Hour

Job Summary: Career-Seasonal appointments are permanent positions and include the same benefits as Career appointments, but do not provide work on a year-round basis. For these vacancies, one position will work from mid-March through late December. The other position will work late December through early October. These positions will be in a non-pay status for the remainder of the year.

Major Duties:

• This is an excepted service appointment, that confers competitive status after two years and upon meeting all performance and OPM qualification requirements. This position is located in Denali National Park and Preserve in the Visitor and Resource Protection Division. Duties include but are not limited to the following: Performs dispatch and call-taking services for a wide variety of complex public safety-related incidents and operations. As an advanced senior dispatcher serving in a complex dispatch environment, provides training to lower-graded and/or new dispatchers and informs them on proper procedures as required. Operates a multi-frequency radio console for multi-units and areas. Prioritizes radio traffic and related communications. Serves as primary point of contact for Law Enforcement and other public safety responders. Provides training to new employees. Accesses, analyzes, and utilizes information from a variety of national, state, or local law enforcement-related computer databases/systems/networks. As an advanced senior dispatcher, works with dispatchers, technicians, and others on troubleshooting computer network outages that do not respond to standard solutions. At the higher grade levels, provides technical guidance, orientation, and training to new employees or lower-level dispatchers. Assists law enforcement officers with investigations and court document preparation. Performs records management duties including maintenance of incident logs, data-entry, quality control, and preparation of statistical reports. At the GS-2151-06 level, the duties are designed to prepare the selectee for higher-level assignments, and as such the selectee will receive detailed instructions and specific deadlines, will have examples to follow, and work will be subject to review while in progress. At the GS-2151-07 level, the duties are designed to prepare the selectee for the highest-level assignments. Selectee will be expected to work more independently while still receiving instructions and specific deadlines. Selectee's work will be subject to review at a decreased interval. At the GS-2151-08 level, the selectee is expected to work independently with minimal instruction and review. The selectee is expected to train others and take initiative on projects. Duties will be developmental in nature when filled below the full performance level. Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor. Hourly Rate Pay Range by Grade: GS-06 steps 1 to 10: $24.60 to $31.98 per hour + COLA GS-07 steps 1 to 10: $27.34 to $35.54 per hour + COLA GS-08 steps 1 to 10: $30.28 to $39.36 per hour + COLA Cost of Living Allowance (COLA) for this duty station is 3% Please visit find a park for additional park information.

Qualifications: Requirements Continued... As a condition of employment for accepting this position, you will be required to serve a 2-year trial period during which your fitness and whether your continued employment advances the public interest will be evaluated. This trial period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. All qualifications must be met by the closing date of this announcement 05/20/2026 unless otherwise stated in this vacancy announcement. SELECTIVE FACTORS: This position performs as a Dispatcher providing public safety dispatch operation in a complex environment and must be able to obtain and maintain access for both the Alaska Public Safety Information Network (APSIN) and National Crime Information Computer (NCIC) systems, both of which require that the incumbent cannot have been convicted of a felony or a misdemeanor. -AND- This position requires a typing proficiency of at least 40 words per minute. You must self-certify your ability to type at least 40 words per minute during the application process. Candidates that do not meet this requirement by close of this announcement will receive no further consideration for this position. If after certification of typing skills, it is determined the incumbent does not have or maintains at least a proficiency of 40 words per minute or higher, the incumbent may be removed for a failure to maintain a condition of employment. Also, please list your typing speed in your resume. -AND- ELIGIBILITY REQUIREMENTS: Special knowledge or expertise concerning the park's or preserve's natural and/or cultural resources and the management thereof is required. Local knowledge of the resources and the typical conditions that affect the work to be accomplished will be applied in the performance of duties. -AND- To be eligible your resume must clearly show periods of time having lived or worked in or near the area of consideration. The area of consideration can be found in the below paragraph: Areas considered "near" Denali National Park and Preserve include only: Anderson, Cantwell, Chulitna, Clear, Curry, Denali Park, Ferry, Healy, Kantishna, Lake Minchumina, McKinley Village, Nenana, Nikolai, Petersville, Talkeetna, Tanana, Telida, and Trapper Creek. -ALSO- The following are the competencies identified for this position. Applicants are not required to address these competencies in a separate document but are encouraged to include in their resumes experience related to these competencies: Knowledge of basic law enforcement, fire, and emergency medical care and resource operation. Ability to use or learn complex computer systems and equipment and to use public safety dispatching equipment. Ability to maintain and safeguard confidential information and files. Specialized knowledge of Alaska in relation to the park you lived near or in. GS-07 position: Ability to perform public safety dispatching duties. GS-08 position: Ability to perform public safety dispatching duties, train others performing public safety dispatching, work independently, and take initiate on projects relating to public safety dispatching, and emergency services.

How to Apply: There are multiple options for applying to this position, please see application options and instructions below: To apply online: You must submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 05/20/2026. You must provide documentation to support your eligibility claim. Select Apply. If you are not logged in, you will be prompted to login or create an account. Prompted to Start the Application Process by selecting "Start Application." Click here for USAJobs Help with "How to create an application" To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12951996 Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS. Select documents you want included in this application. Review package to acknowledge your documents were reviewed. Select if you want to include your demographic information. After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site." Follow onscreen prompts and instructions to complete your application. Add the supporting documents by indexing your documents with the dropdown. Upload any missing required documents or optional documents. Review and Submit Application. While logged in, you can check the status of your application by selecting "+" next to the job title for this position. You can review or revise your application at any point during the open period of the announcement. To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job. Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So, it is important that you select all documents you want to use in the re-application. To apply via mail: Mailed applications must be postmarked by the closing date of the announcement. If applying via mail, you must include answers to the Application Questionnaire. The Application Questionnaire can be accessed via the link in the instructions above. If your application is postmarked by the closing date, it must be received in a sealed envelope no later than seven calendar days after the closing date. The seven-day waiting period may be extended if weather delays mail delivery. Applications may be mailed to: National Park Service Alaska Regional Office Attn: Human Resources 240 W. 5th Ave. Anchorage, AK 99501 Applications must include the vacancy announcement number. If you are applying to multiple vacancy announcements, you must submit a separate application for each vacancy.

Application Deadline: 2026-05-20