PS Quality Pre-Sales Support Program Manager

PS Quality Pre-Sales Support Program Manager

Description -

The System Management, Costs, and Pan PS Quality Organization provides comprehensive oversight of product quality for Personal System Commercial and Advanced Compute Solutions products.  The System Management, Costs, and Pan PS Quality Organization is responsible for end-to-end quality management, encompassing program management of cost, quality, and delivery.  In addition, the System Management, Costs, and Pan PS Quality Organization manages potential quality-related issues for Personal Systems and Advanced Compute Solutions and implements a close-the-loop process that leverages real-world data and insights to inform future product development cycles. Through these efforts, the organization drives continuous improvement and reinforces HP’s commitment to operational excellence.

Job Summary
This role is responsible for leading multiple project teams, managing activities of supporting teams and internal development partners, and overseeing logistics of parts for builds and prototypes. The role applies advanced subject matter knowledge to solve complex business issues and leverages it to drive innovation and technology integration. The role manages project activities, develops schedules, budgets, and resource plans, tracks progress against established plans, and drives best practices, while leading less-experienced staff members.

Key Responsibilities

Comprehensive Program Management: Provide oversight for all program management functions pertaining to designated PS Quality programs, including the PS Quality Pre-Sales Support Program. Key responsibilities encompass establishing program objectives, systematically monitoring progress, and ensuring the attainment of targets through the application of strategic methodologies. Strong proficiency in goal setting, tracking, and execution is required to drive successful outcomes across initiatives.  This role plays an integral part within the broader, cross-functional Quality 3.0 initiative, ensuring seamless alignment and collaboration across multiple teams and disciplines.

Pre-Sales Process Support: Utilize in-depth knowledge of the HP Personal Systems pre-sales process to proactively identify and capitalize on opportunities to leverage PS Quality organizational resources and technical capabilities, effectively supporting the Pre-Sales Team in achieving successful proof of concept demonstrations, system integrations, product trials, and customer deployment initiatives.

Issue Response Management:  Lead cross‑functional teams as required to quickly investigate, coordinate, and drive resolution of quality‑related issues or programs. Act as a central point of accountability, ensuring timely analysis, effective actions, and clear communication across Quality, Engineering, Supply Chain, Manufacturing, Pre-Sales and Sales stakeholders. Drive structured issue management, escalation, and closure while reinforcing quality best practices and continuous improvement across the product lifecycle.

Education & Experience Recommended:

• Four-year or Graduate Degree in an Engineering, Computer Science, Business Administration, or any other related discipline or commensurate work experience.   
• 7-10 years of work experience in technology/engineering with current experience and knowledge in computer technologies, hardware, operating systems, software, and networking technologies.
• Detailed understanding of the technical pre-sales process for the HP Commercial portfolio of Personal Systems products, services and solutions.
• Understanding of HP Personal Systems Research and Development, Supply Chain, Product Management and other organizational processes.    
• Advanced communication, storytelling, and influence skills.

The pay range for this role is $147,050 to $230,850 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

 * Health insurance
 * Dental insurance
 * Vision insurance
 * Long term/short term disability insurance
 * Employee assistance program
 * Flexible spending account
 * Life insurance
 * Generous time off policies, including;
 * 4-12 weeks fully paid parental leave based on tenure
 * 11 paid holidays
 * Additional flexible paid vacation and sick leave (US benefits overview
   [https://hpbenefits.ce.alight.com/])

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Engineering

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Not Specified

Relocation -

No

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"