PS Operations Specialist (German speaking)

Join Our Team as a People Services Operations Specialist (with German)

As a People Services Operations Specialist you will deliver end‑to‑end transactional HR and payroll support (hire‑to‑retire) for our German population, acting as a first point of contact for employees and business stakeholders while ensuring data accuracy, compliance and a positive employee experience.

This role will provide YOU the opportunity to lead key activities to progress YOUR career.

Key responsibilities:

• Transactional HR & Payroll Operations
  • Provide transactional HR support across processes and business units.
  • Process HR transactions accurately and timely; prepare HR & payroll documentation in line with German legal requirements.
  • Support monthly payroll cycle through timely data checks and corrections.
  • Participate in interesting business relevant HR projects (e.g. re-organizations) and collaborate closely with business stakeholders.
• Customer service & advisory
  • Respond to employee and stakeholder queries via cases and chat (we operate without a hotline); provide first‑line advice on routine HR and payroll questions.
  • Escalate complex or policy‑level issues to HR Business Partners or Specialists; ensure high service levels and customer satisfaction.
• Data, systems & reporting
  • Maintain and improve HR data quality and employee records to ensure accuracy for payroll and benefits.
  • Produce and distribute standard HR service reports and support ad‑hoc reporting needs.
• Compliance, confidentiality & risk
  • Handle SPII/PII confidentially and comply with privacy, legal and regulatory requirements.
• Stakeholder & vendor liaison
  • Liaise with HR Business Partners, partner teams and payroll vendors to resolve issues and ensure seamless operations.
• Continuous improvement & administration
  • Participate in knowledge transfers, process optimization and standardization initiatives; provide administrative support and filing as required.

Basic Qualifications:

• Fluent in German and English (both written and spoken).
• 1–2 years relevant experience in HR Operations and/or Payroll within the German market.
• Experience with HR systems (Workday preferred; SAP or ServiceNow valued).
• Advanced user in Microsoft Excel.
• Excellent attention to detail and proven data management skills.
• Customer‑centric communication skills and a pragmatic, solution‑oriented mindset.
• High integrity and ability to handle confidential personal data.
• Well‑organized, reliable, flexible and able to work in a hybrid model (onsite 2–3 days/week).

Preferred Qualifications:

• Prior service‑centre or shared‑services experience.
• Familiarity with German payroll rules and collective agreements.
  
   

Benefits:

• Career at one of the leading global healthcare companies

• Contract of employment

• Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit)

• Life insurance and pension plan

• Private medical package with additional preventive healthcare services for employees and their eligible

• Sports cards (Multisport)

• Possibilities of development within the role and company’s structure

• Personalized learning approach

• Extensive support of work life balance

• Supportive community and integration events

• Modern office with creative rooms, fresh fruits everyday

• Free car and bike parking, locker rooms and showers.

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The annual base salary in Poland for new hires in this position ranges from PLN 84,000 to PLN 140,000 gross, taking into account a number of factors including the candidate’s skills, experience, education level and the market rate for the role. Depending on the role and internal policies, the position may also be eligible for a bonus (if applicable and based on defined, non-discretionary criteria) and/or awards for exceptional performance (granted at the employer’s discretion). All statutory benefits will be maintained in accordance with Polish law. Other benefits may also be offered, which may include private healthcare, additional paid days off, life insurance, private pension plan and fully paid parental leave & care of family member leave. More detailed information on the total reward package applicable to your role will be supplied during the recruitment process. Salary ranges for other locations are shown because some markets have pay transparency laws that require salary information on job postings, and those locations are potential job sites for this role. If salary ranges are not displayed in the job posting for a specific location or country, the relevant compensation will be discussed during the recruitment process. Please note salaries vary by country based on the market rate for the role.

As an Inclusive employer, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at pl.recruitment-adjustments@gsk.com to discuss your needs.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/