JOB SUMMARY
The Provider Services Leader is responsible for the direction, growth and culture of the Provider Services business line. In addition, he/she helps ensure the employment of qualified home health and hospice personnel; helps ensure the delegation to and coordination of home health and hospice personnel evaluations; helps in the monitoring standards of care to comply with federal, state and local standards, guidelines and regulations. The Provider Services Leader helps establish, implement, and evaluate goals and objectives for home health and hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy, and is responsible for the overall financial performance of the agency.
JOB DUTIES/RESPONSIBILITIES
Responsible to the governing body for the overall financial operations of the home health/hospice agency. Maintain full responsibility to the governing body of the overall functions of the financial areas and cost controls, adhere to financial and accounting policies and procedure and manage expenditures in a fiscally responsible manner. Take action, make decisions and shape team priorities to achieve agency operational goals. Ensure effective and on-going, on-the-job training of team members, evaluate, record individual and team performance, provide coaching and counseling and make appropriate developmental recommendations. Help establish criteria and/or work procedures to achieve a high level of quality, productivity or service. Meet or exceed budgeted revenue and EBITDA on a monthly, quarterly and annual basis. Help ensure compliance with local, state and federal laws, Medicare regulations and the agency's policies and procedures. Partner with Marketer(s) to develop approaches that best position services or ideas in the marketplace. Partner with Leadership Team to develop and implement comprehensive business development plans for the agency. Organize information/data to identify/explain major trends, problems and causes; Compare and combine information to identify underlying issues. Generate actions to achieve long-range goals. Keep abreast of industry trends and regulatory requirements through activities such as participating in State Associations and reviewing industry publications. Support other Executive Directors (Cluster Partners) in peer-leadership cluster model.
JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.