Proposal Engineer

About NiCE Cognigy

NiCE Cognigy is a global leader in AI-powered customer service solutions, enabling enterprises to deliver exceptional, human-like customer experiences at scale. As part of NiCE, we combine cutting-edge conversational AI with enterprise-grade reliability to support some of the world’s largest and most complex customer environments.

To support our continued growth, we are looking for an experienced Proposal Engineer to drive high-quality, competitive offers for large and complex deals.

 

Your Role

As Proposal Engineer at NiCE Cognigy, you will play a key role in shaping winning proposals and ensuring excellence throughout the entire bid lifecycle. You will coordinate cross-functional teams, manage bid processes end-to-end, and ensure that customer requirements are translated into compelling, high-quality offers.

 

Your Responsibilities

• Support the development of offers for large and complex deals, from opportunity qualification through submission
• Analyze tender and RFP documents to fully understand customer requirements, expectations, and evaluation criteria
• Organize and manage bid processes to ensure on-time, on-budget delivery of proposals
• Ensure all customer-facing offer documents are complete, consistent, and compliant
• Familiarize yourself with internal tools, procedures, and governance frameworks
• Organize and facilitate bid-related workshops and meetings, ensuring clear documentation and follow-up on outcomes
• Support the preparation and execution of internal bid reviews, ensuring involvement of all required support units
• Contribute to securing successful outcomes across all phases of the offer process
• Support knowledge sharing and the continuous improvement of bid management processes
• Proactively identify and implement best practices for quality assurance and the further development of existing supply and bid processes

 

What You Bring

• Experience in bid management, proposal management, or a similar role in a complex B2B or enterprise environment
• Strong analytical skills with the ability to interpret complex tender documents
• Excellent organizational and stakeholder management skills
• A structured, quality-driven mindset with strong attention to detail
• Confidence in coordinating cross-functional teams under tight deadlines
• Strong communication skills in English (additional languages are a plus)

 

Why Join NiCE Cognigy?

• Work on high-impact, enterprise-level deals with global customers
• Be part of a fast-growing AI company backed by an established global leader
• Collaborate with highly skilled, international teams
• Influence and continuously improve bid management processes
• Flexible working models and a culture that values ownership and collaboration