Property Services Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Shaping the future of real estate for a better world 

 

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

 

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

 

 

 

What this opportunity involves: 

 

We are seeking an experienced Property Services Manager to join our dynamic team at the prestigious Melbourne Quarter Tower. This is an exceptional opportunity to lead property operations at one of Melbourne's premier commercial developments whilst working within JLL's innovative Property & Asset Management division.

 

As Property Services Manager, you will oversee all aspects of daily property operations including maintenance, cleaning, security, and vendor management. You'll lead teams of staff and contractors to ensure optimal building performance and exceptional client satisfaction, utilising JLL's cutting-edge technology platforms and data analytics to deliver efficient, cost-effective property services.

 

 

 

An overview of the role:  

 

Compliance & Certification

·       Ensure building and employee compliance with all relevant statutory authorities and engineering best practices

·       Maintain adherence to Lendlease Global Minimum Requirements (GMR) performance standards

·       Obtain certification from contractors and consultants for all essential services

·       Prepare annual Fire Safety Statements and relevant regulatory documentation

·       Ensure Environmental and Occupational Health & Safety compliance including contractor inductions and risk management plans

Maintenance & Risk Management

·       Coordinate effective management of all property services and required works

·       Conduct periodic building and plant inspections to determine repair priorities and safety requirements

·       Manage specialist contractors ensuring contract compliance and GMR adherence

·       Implement and maintain JLL's Planned Preventative Maintenance, TSR and Work Order Systems

·       Utilise risk and compliance platforms including Edge, iComply, and Prism

·       Identify and implement energy, water and waste conservation initiatives

·       Support sustainability program initiatives and tenant refurbishment processes

Budget & Reporting

·       Prepare annual property operations and capital works budgets

·       Monitor and update budgets quarterly

·       Provide input for monthly operational reports

·       Participate in auditing and management review obligations

·       Support GMR Programs, 3rd Party Risk Audits, and Crisis Management Training

 

 

Sound like you?  This is what we’re looking for: 

·       Minimum 5 years' experience as a Facilities/Operations Manager in A Grade or Premium Assets

·       Strong customer service ethic with ability to empathise with tenant needs

·       Demonstrated ability to prioritise work within tight operational and financial deadlines

·       Excellent communication skills across all organisational levels

·       Proficiency in MS Word, Excel, and Outlook

·       Flexibility and adaptiveness to client and JLL processes and procedures

 

Benefits:

·       Great employee discounts off fitness, wellbeing & other renowned bands

·       18 weeks paid maternity leave

·       Private Health Insurance Discounts

·       Active Social Club

·       Employee assistant program

·       Novated Lease for EV cars

·       Paid time off for volunteer work

·       Career Opportunities with Australia's #1 Commercial Real Estate firm

·       Premium offices

 

 

What you can expect from us:  

 

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

 

Interested candidates, please apply following the link below quoting job reference number REQ472031

Location:

On-site –Docklands, VIC

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.