Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.
Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.
Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.
The Role:
As a Property Coordinator, you will provide administrative and operational support across all aspects of the property portfolio. This includes lease management, store maintenance coordination, landlord liaison, and support with refurbishment and fit-out projects. The role ensures property-related activity is well organised, accurately documented, and delivered efficiently to support the smooth running of the retail portfolio.
The successful candidate will be able to work maximum of two days from home.
Duties and Responsibilities:
· Maintain accurate and up-to-date property records and documentation, ensuring all lease and contract information is well organised, accessible, and effectively communicated to relevant stakeholders.
· Co-ordinate and manage store maintenance activity, acting as the main contact for queries, scheduling repairs with contractors, overseeing related administration, and supporting preventative maintenance planning.
· Support with any store projects globally, including new openings, pop-ups and refits. Liaise with landlords and third parties as appropriate, to support effective project management.
· Ensure all administrative and operational elements of store closures, openings, refits are completed effectively. Technical drawing skills with the ability to produce/alter floor plans and renders is strongly desired.
· Manage communication with landlords, contractors, and agents to ensure smooth operations, timely issue resolution, and compliance with company policies.
· Manage associated finance administration by tracking budgets, processing invoices accurately, and providing regular reporting on costs, maintenance, and property activities.
· Raise and authorise Purchase Orders (POs) for all goods and services within the scope of responsibility. Ensure accurate documentation and adherence to company procurement policies.
· Maintain ongoing compliance for all managed properties, ensuring all testing and certifications are completed within required timelines, including:
Portable Appliance Testing (PAT)
Fixed Electrical Testing
Fire Alarm systems
Fire Extinguishers
Emergency Exits
· Support the maintenance and installation of:
Electronic Article Surveillance (EAS) systems
CCTV systems
Shutters
Access Control systems
Footfall counters
Culture:
· Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
· Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
· Act as an ambassador for Mulberry and communicate positively about the brand.
Sustainability:
· As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Support the businesses ‘Five C’s’ strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promote a greener, more sustainable future.
· Support to foster an environment where diversity is embraced and all individuals feel valued, respected and included. Promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.
Skills and Knowledge:
· Organisational skills: Ability to maintain accurate property records and manage multiple tasks simultaneously. Strong attention to detail for lease documentation.
· Communication skills: Clear and professional communication with landlords, contractors, and internal stakeholders. Ability to resolve issues diplomatically and maintain positive relationships.
· Time management: Prioritising tasks effectively to meet deadlines for maintenance, openings, and refurbishments.
· Problem solving: Handling unexpected property issues quickly and efficiently. Coordinating maintenance and troubleshooting operational challenges.
· Financial administration knowledge: Budget tracking and cost reporting. Processing invoices accurately and understanding the financial principles.
· Systems proficiency: Strong MS Office skills (Excel for budgets, Word for documentation, Outlook for communication), CAD/InDesign (strongly desirable).
· Compliance & Safety: Demonstrated expertise in property compliance and safety standards, including regulatory requirements and best practices.
· Security & Access Systems: Proven experience in overseeing and managing security infrastructure, including access control systems and related technologies.
· Procurement & Financial Control: Skilled in managing end-to-end purchase order processes, ensuring accurate documentation, compliance with procurement policies, and effective budget control.