Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
Who we are
We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.
At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.
Who we’re looking for
We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
As a Promotions Manager you’ll be working closely with the Retention Marketing Manager, the Promotions Manager is responsible for the creation, segmentation and execution of campaigns across a number of our key regulated markets. The role will also ensure that key supporting teams are supported with promotional campaigns and offering tailored to suit their requirements.
All campaigns executed within the Promotions Team will be executed effectively through ensuring that the campaigns are commercially appropriate, have regional relevance, and are innovative and creative.
What you’ll be doing
As part of your role, your responsibilities will include:
Responsible for the management of interventions in key markets providing feedback, coaching, training and development to the team in order to optimise performance of all team members and support departments.
Responsible for the execution of global and regional campaigns for key supporting teams ensuring that the campaigns are tailored to suit their strategic objectives.
Ensure that ad hoc and last-minute campaigns are executed flawlessly through the Quickfire teams.
Continually seek out opportunities and implement tactics to maximise revenue and minimise churn within portfolio.
Monitor changes ensuring a solid and commercial understanding of return on investment on all promotions and campaigns.
Ensuring reporting templates are created and monitored that help provide clear evaluation of all promotions and campaigns and display their impact on the business.
Ensure that User Experience is factored into account on all promotions and campaigns.
Carry out competitor research and analysis to ensure that our promotions and campaigns are relevant and competitive.
Keep abreast on the organisation's developing products and/or services.
Work closely with all key stakeholders across the organisation to help maximise output and effectiveness.
Understand brand and product proposition through all communication channels.
Ensure the most effective use of resources and monitor productivity levels of all teams within the department.
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
Advanced Diploma (NQF 7 or equivalent) with a focus on business management, marketing or advertising.
Minimum of 4 years leadership experience
Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
Exceptional attention to detail, ensuring high standards of quality in all outputs
Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
Proven track record running global promotional/ product launches.
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
In-depth knowledge of casino markets, including promotional tools, understanding of AB testing methodology & understanding of player behaviour.
In-depth knowledge of social media platforms, used for organic promotional reach, audience creation and engagement.
Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
Adaptability
Ownership and accountability
Initiating action
Resilience
Team orientation
Integrity
Innovation
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:
We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
Free Daily Meals
Free Massages On-site
Free On-Site Gym
Group Life Cover
Funeral Fund Benefit
Financial Services Assistance
Curro School Fees Benefit
Income Continuation Benefit
Leadership Training
Referral Bonus
Medical Aid Subsidy
Free Sleep Coaching
On-site Barista
Retirement Annuity Subsidy
Team Builds
Be part of that Superclass feeling.
At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 18 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.
It’s all about putting your experience first and ensuring honesty and fairness in all we do.
Here, your growth is supported and your contributions valued.
Game on!
*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
*Shortlisted candidates may need to complete an assessment.
This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!