Project Support Associate

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Are you prepared to join a group that creates impact? At Thermo Fisher Scientific, we are committed to helping our customers improve health, cleanliness, and safety worldwide. We are looking for a Project Support Associate to join our Customer Service team in Bohemia, NY. This is an outstanding chance for someone who is driven and eager to contribute to top-tier projects!

Responsibilities

• Complete transactions and navigate proprietary systems to fulfill label job specifications and requirements.
• Interact positively and respectfully with coworkers and customers.
• Actively pursue and complete training to ensure tasks are completed to the highest standards.
• Take ownership of your role in completing tasks and maintaining rigor to ensure job timelines are met.
• Support team efforts to identify, develop, and implement process improvements to improve overall efficiency and productivity.
• Effectively manage the Rand and Links workload assignments, along with physical (not electronic) Job Batch Record processing as necessary.
• Ensure continuous communication with appropriate departments to deliver high-quality work to customers.
• Complete all activities per cGMP requirements and established Standard Operating Procedures.
• Collaborate with Quality Assurance/Regulatory personnel to drive Problem Reports to closure.

Requirements

• Demonstrated understanding of technical and service aspects of assigned projects and studies.
• Knowledge of internal systems associated with projects (e.g., DPS, Label Spec and Client Spec Applications, Randomization Parameters, Trackwise).
• Demonstrate, advocate, and promote the company's vision and Good Manufacturing Principles.
• Proven customer experience in a dynamic environment
• Excellent organizational, planning, verbal, written and numerical skills with the ability to analyze and define solutions and manage multiple tasks to meet strict deadlines

We value teamwork and collaboration and are looking for someone who can effectively carry out and support our processes and promote excellence in every task. Join us at Thermo Fisher Scientific and be a part of a team that aims for flawless execution and ongoing improvement!

Compensation and Benefits

The hourly pay range estimated for this position based in New York is $23.04–$34.56.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards