At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
- Process Trade Transactions according to the procedures, standards of service in accordance with established policies, service standard, and risk mitigation requirements.
- Perform the operational responsibilities assigned by the immediate superior / team manager according to project specific processes and procedures required by our customers.
- An example of daily tasks may include Receiving, Sorting, Registration, Digital Scanning, Verification and Delivery / Release of documents to internal stakeholders within the building and / or external stakeholders at locations outside the primary office of work, and the preparation of reports for end of day reconciliation and monitoring purposes.
- Execute assigned tasks, maintain activity records, and assist with the monitoring of processes to meet Service Level Agreements (SLA’s).
- Liaise with external stakeholders and customers if needed, according to assigned scope of responsibilities.
- Communicate and work with the team to meet customer expectations and department KPI / Goals in accordance with the policies, procedures, service standard, and risk mitigation requirements as applicable.
- Be alert to unusual or possibly suspicious activity and report or escalate issues to immediate superior as they arise.
- To perform other responsibilities and duties this may be assigned from time to time in order to meet DMS operational and/or other requirements
Category: Operations Group