About This Role
Job Description
Responsibilities of Principal Program Manager Program Delivery
• Responsible for delivering complex solutions to customers across the APAC region.
○ Oversees high-risk, large-scale, multi-site portfolio implementations and/or innovative solutions, often
international in scope.
Customer & Stakeholder Management
- Develops and maintains relationships with key customer stakeholders, including senior executives.
- Establishes regular communication channels with customers to review program status and build strong relationships with senior leadership.
Program Oversight
- Ensures all projects within the program are progressing and all components for successful delivery are in place.
- Responsible for overall program delivery on schedule and within budget.
Resource & Issue Management
- Coordinates resources and supports development of project plans. Resolves issues related to delays in project delivery and resource constraints.
Executive Collaboration
- Collaborates with program sponsors and senior executives at CAE to keep them informed on program progress and customer sentiment.
Risk & Change Management
- Manages program-level risks and issues. Ensures adoption of change management strategies by the customer.
Strategic Alignment
- Aligns cross-functional team efforts to support company strategic objectives.
- Drives adherence to organizational standards and direction.
Governance & Planning
- Manages ongoing work through governance structures.
- Creates high-level plans to guide projects where detailed plans are established.
Process & Quality Assurance
- Ensures approved methods, processes, and tools are consistently applied across projects and programs (including change, issue, risk, and quality management).
- Provides quality assurance for program deliverables.
Communication Management
- Develops and manages a program communication plan (content, frequency, audience, channels).
Leadership & Operational Support
- Leads internal CAE initiatives and responds to operational requests. Removes barriers that prevent efficient execution of projects.
EDUCATION: Bachelor's degree or equivalent. Master's degree preferred. Project/ program management certification required (PMP preferred).
EXPERIENCE:
- Minimum 17 years Project and Program Management experience managing large complex software system implementations, working for a technology solutions provider and/or in the travel industry
- Airline domain expertise is a must
- Operational savvy
- Strong analytical skills
- Excellent written and verbal communication skills
- Proficient with Microsoft Office suite
- Proficient with a project scheduling software tool – MS Project preferred
- Fluency in English
The successful candidate must have:
- Experience interfacing and building relationships with senior client executives at the C-level •
- Experience managing multiple simultaneous projects •
- Experience in translating technology into business terms and with integrating technology into the business environment, including the development and tracking of Key Performance Indicators (KPI’s) •
- Experience working in international markets •
- Experience working in a matrix organization and leading virtual distributed teams
- LOCATION: Bangalore, India
- TRAVEL: approximately 25-50%
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Position Type
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Opportunity Employer
CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender indentity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws.
If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com