Project Manager, VP

Who we are looking for

This role leads the delivery of complex, cross‑functional Client Service Enablement initiatives that improve client experience, operational effectiveness, and control outcomes. The VP Project Manager partners with Client Service, Global Delivery, Technology, and Risk teams to translate strategy into execution and ensure disciplined delivery.

Why this role is important to us

You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities.

Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.

What you will be responsible for

• Lead enterprise‑scale Client Service Enablement initiatives (service model changes, operational transformation, tooling adoption, control improvements)
• Translate Client Service strategy and priorities into delivery roadmaps and execution plans
• Serve as a primary delivery lead for senior Client Service, Operations, Technology, and Risk stakeholders
• Establish and maintain delivery governance, including executive reporting, risk and issue management, and escalation
• Lead and mentor project/program managers and analysts
• Partner with Risk, Controls, and Change teams to ensure initiatives meet regulatory, audit, and control expectations
• Drive effective change adoption and transition initiatives into BAU
• Track and report on value realization, client impact, and operational outcomes

What we value

These skills will help you succeed in this role

• On‑time, on‑scope delivery of Client Service Enablement initiatives
• Measurable improvements in client experience, efficiency, and controls
• Strong stakeholder engagement and confidence
• Sustainable transition of initiatives into BAU operations
• Financial services or regulated industry experience
• Experience supporting Client Service, Operations, or Enablement functions
• PMP or equivalent project management certification
• Experience working within PMO / Change / Transformation frameworks

Education & Preferred Qualifications

• Bachelor’s degree or equivalent experience
• Extensive experience leading large, complex projects or programs
• Proven ability to influence and communicate with senior and executive stakeholders
• Experience operating in global, matrixed organizations
• Strong leadership and team‑management capabilities
• Expertise in Agile, Waterfall, or hybrid delivery methodologies

Additional requirements

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

Salary Range:

$110,000 - $188,750 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.