Project Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Project Manager – CWT Transition & Unification Program

Location: Manchester Hub
Department: PMO / Transition & Unification Program
Reports to: CWT Transition Program Lead for CWT Transition & Unification

Role Overview

The Project Manager will play a critical role in supporting the successful delivery of the CWT Transition and Unification program within Amex GBT. Position suits an individual with robust project management and leadership abilities, adept at executing migration plans to achieve measurable outcomes.  Familiarity with Smartsheet is beneficial. 

This role is fundamental to ensuring the smooth transition of systems and process, with a focus on proactively identifying, escalating and addressing risks, issues and dependencies throughout the migration journey.

Key Responsibilities

• Stakeholder Management
• Establish and maintain effective communication channels with all stakeholders, ensuring clear understanding of project objectives and progress.
• Engage stakeholders proactively to identify concerns, manage expectations, and build consensus throughout the transition and unification programme.
• Facilitate collaboration between cross-functional teams, fostering positive relationships to support programme success.
• Escalate critical issues and dependencies to appropriate stakeholders, ensuring timely resolution and alignment.

Project Planning

• Develop and maintain comprehensive project plans, outlining key milestones, deliverables, and timelines for migration activities.
• Track progress against project schedules, adjusting plans as needed to accommodate changes and mitigate risks.
• Coordinate resource allocation and ensure readiness of tools and systems for transition phases.
• Monitor project risks and issues, implementing contingency plans to ensure smooth execution.

Business Change & Requirements Management

• Work closely with business units to gather and analyse requirements for system and process migration.
• Document and validate business requirements, ensuring alignment with organisational objectives and programme goals.
• Support change management initiatives, including training, communications, and stakeholder engagement during transition.
• Monitor adoption of new processes and systems, providing feedback and support to drive continuous improvement.

Qualifications

• Degree in a business, management, technology.
• Professional certification such as PRINCE2, PMP, or equivalent project management qualification
• Demonstrable experience in project coordination, PMO,
• Strong proficiency in project management tools and methodologies
• Excellent communication, stakeholder engagement, and organisational skills
• Proven ability to manage resources, schedules, and deliverables across multiple workstreams
• Experience with change management, including training and supporting adoption of new processes
• Understanding of PMO frameworks, governance, and reporting standards

Skills & Experience Required

• 1–3 years in project management

Technical Skills

• Understanding of O365
• Use of Smartsheet

Soft Skills

• Excellent communication and facilitation skills, capable of driving conversations across diverse business groups.
• Strong attention to detail with a commitment to data accuracy.

Why This Role Matters

This Project Manager position is required to ensure that work of transitioning systems and tools is achieved efficiently and on time, with the best business practise change management.

Location

Manchester, United Kingdom

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

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What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!