Manulife

Project Manager

Tokyo Full time

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Project Manager with the resources to solve critical problems for the future of our business, which is why we need you. 

General Accountability:

As a Project Manager the incumbent will manage one or more projects, in order to deliver upon strategic enterprise objectives via a multi-disciplinary and dynamic cross-departmental team of professionals.  This role will enable both Waterfall and Agile based delivery capabilities as well as applying the Hybrid delivery model for related projects, adding further value by directly supporting the usage of Waterfall and Agile knowledge & practice to bring about delivery efficiencies, with a focus on Infrastructure/technology projects

The PM will focus on successfully delivering complex projects through the optimization of team dynamics and executing delivery interface support (internal and external stakeholder management) and planning (inclusive of budget, scope, and risk management). This role will work with the project sponsor or product owner to define and implement the delivery roadmap and key interdependencies across projects and programs.

This role will have a direct correlation and implementation of decisions that build high performing teams, where the PM will foster team members energy and motivation to bring about success.

                                                                                                                                                           

Key Responsibilities:

Project Delivery:

  • Successful management of the delivery of projects and products using appropriate waterfall and/or agile project management methodology

  • Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team – working with the scrum master to enable squad based delivery

  • Management of one or more cross-functional & multidisciplinary team(s)

  • Ensure all products are built to an appropriate level of quality for the stage (MVP, production)

  • Provide regular reports on delivery health including time, cost, scope and benefits.

  • Establish a project & product view of critical path milestones and ensure tracking and reporting against these

  • Assess and report key delivery risks, issues and dependencies

Qualifications:

  • University degree

  • 5+ years experience in exemplary and consistent performance in managing large and complex strategic initiatives

  • 5+ years in the insurance industry (Life Insurance or Financial Institutions preferred)

  • 5+ years in managing teams of people, either direct reporting or through projects

  • Hands-on experience driving development & implementing improvement of business processes within large organizations

  • Proven experience in delivering projects and products following various methodologies

  • Hands-on experience balancing multiple priorities and dealing with ambiguity

  • Solid understanding of the Waterfall and Agile methods of delivery and ability to refine methods to optimize delivery

Competencies:

  • Ability to create and deliver meaningful presentations and insights back to key stakeholders throughout the organization (both across levels and functions)

  • Possess excellent leadership, diplomatic and motivational skills to lead cross-functional teams and coach/advise peers and staff                                    

  • Strong planning and organization skills with the ability to work independently with minimal direction in situations requiring adaption to changes                  

  • Proven knowledge of business operations, communications, and project lifecycles

  • Team player, self-motivated, confident and results-driven with the ability to successfully manage interaction with internal stakeholders with professionalism and collaboration

  • Reporting – creating presentations for various stakeholders

  • Ability to think and work creatively and work around traditional roadblocks

  • PMP, ACP, Scrum Master, or Product Owner certification is an advantage    

  • Bilingual in Japanese & English is required

Department guideline for Work from Home WFH possible as needed and in-line with company policies

Overtime Anticipate 40 - 50 hours of OT

Salary:

  Based on our Work Rules, we will consider your experience, skills and knowledge when we decide the salary.

  Commutation allowance and Variable Incentive Bonus are paid based on our Work Rules.

Working Hours:

  Standard Working Hours: 9:00am - 5:00pm  (Include 1 hour break. Flextime system available)

Benefits:

  Social Insurance (Health Insurance, Employees' Pension, Unemployment Insurance, Worker's Accident Insurance), Benefit One, Training system (include Japanese lesson / English lesson), Childcare Leave/Family care Leave, Baby-sitter support program, wiwiw System (Support program for those who take Childcare Leave), Retirement Pension (only for Regular employee).

Holidays/Vacations:

  Saturdays and Sundays

  National Holidays

  Year-end and new year holidays (December 30, December 31, January 2 and January 3)

  Annual Paid Holiday

  For Regular employee, other special holidays are available (e.g. Anniversary Leave, etc.)

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit 

  • You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes 

  • You thrive in teams, and enjoy getting things done together

  • You take ownership and build solutions, focusing on what matters 

  • You do what is right, work with integrity and speak up

  • You share your humanity, helping us build a diverse and inclusive work environment for everyone 

Our commitment to you

·         Our mission; to be a part of making Decisions Easier and Lives Better

·         A leadership team dedicated to your growth and success 

·         A bold ambition and set of goals to be a leader in driving transformation in our industry 

·         Our best. Every day. 

Learn more about opportunities with us at jobs.manulife.com   

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid