Job Description Summary
This role owns the end-to-end project lifecycle, from order review through installation and customer handoff, ensuring on-time delivery, quality execution, and high customer satisfaction at customer sites.
Operating as the primary customer interface during implementation, the Project Manager coordinates cross-functional teams—including Sales, Service, Applications, and Operations—to deliver a seamless installation experience. The role requires strong project management discipline, customer engagement skills, and the ability to manage multiple concurrent projects in a dynamic environment.
This position is customer-facing and best suited for candidates located within the Dallas/Fort Worth, TX area, with regular travel to customer sites.
Job Description
Key Responsibilities
Project Execution & Delivery
- Lead end-to-end execution of imaging equipment installations, from sales order review through customer handoff.
- Manage multiple projects simultaneously, ensuring delivery on time, within scope, and aligned with customer expectations.
- Drive project planning, scheduling, and coordination across all phases of the installation lifecycle.
- Identify, escalate, and resolve risks and issues that may impact timelines, cost, or customer satisfaction.
Customer Engagement & Experience
- Serve as the primary point of contact between GE HealthCare and customers for all installation-related activities.
- Drive customer satisfaction through proactive communication, expectation setting, and issue resolution.
- Ensure successful customer onboarding and training in partnership with Applications teams.
- Maintain strong relationships with clinical and operational stakeholders.
Cross-Functional Collaboration
- Partner with Sales, Service, Applications, and Operations teams to ensure seamless project execution.
- Coordinate resources and activities across internal and external stakeholders.
- Align project execution with commercial commitments and operational capabilities.
Operational Excellence
- Ensure adherence to project management best practices, tools, and processes.
- Drive productivity and efficiency throughout the installation process.
- Maintain accurate project documentation and reporting.
- Support continuous improvement efforts by identifying process gaps and recommending solutions.
Required Qualifications
- Bachelor’s degree with a minimum of two years of project management experience, or an associate degree with a minimum of five years of project management experience.
- Experience leading cross-functional teams.
- Ability to manage multiple priorities and projects independently in a fast-paced environment.
- Strong interpersonal and communication skills, with the ability to influence stakeholders.
- Ability to work from a home office and travel regularly, including overnight travel as required.
- Valid driver’s license.
Desired Qualifications
- Formal project management training or coursework.
- Experience in construction, site planning, or working with building trades.
- Experience managing large-scale projects with successful on-time delivery.
- Customer-facing experience in clinical or healthcare environments.
- Familiarity with GE HealthCare imaging products.
- Proficiency with design tools such as AutoCAD or MagicPlan.
- Project Management Professional (PMP) certification.
- Six Sigma certification or Lean experience.
Additional Information
- Work Location: Dallas/Fort Worth, TX
- Travel: Regular travel required, including overnight stays
- Work Environment: Remote/home office with frequent customer site engagement
We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No