Project Manager, Global Aftersales, PMO

Job Title

Project Manager, Global Aftersales, PMO

Job Category

Strategy

Job Description

Put a LIFT in Your Career! Hyster-Yale, Inc. (HY), through its wholly owned operating subsidiary, Hyster-Yale Materials Handling, designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, attachments, aftermarket parts and technology solutions marketed globally primarily under the Hyster® and Yale® brand names. We are one of the global leaders in the Material Handling industry and have been building relationships and partnering with our customers, suppliers, dealers, and employees for over 100 years.

Hyster-Yale Asia-Pacific Pte Ltd is looking for a Project Manager, Global Aftersales PMO to join the Team at their Singapore office which is Asia Pacific Headquarters. This role will be responsible for leading project teams who conduct transformational projects (parts, service and fleet, commercial and operational) across all global regions per the direction of senior leadership.

The key accountabilities for this role are:

• Responsible for leading project teams who conduct transformational projects (parts, service and fleet, commercial and operational) across all global regions per the direction of senior leadership.

• Contribute with prioritization of projects through the Global Program & Project Leadership committee by ensuring all regional leaders understand the global aftersales objectives and the current state and challenges for each region.

• Develop and implement key global processes and metrics that clearly communicate objectives to regional groups and ensure alignment/compliance on adhering to standardized global processes.

• Lead project teams who conduct transformational projects (parts, service and fleet, commercial and operational) across all global regions per the direction of senior leadership.

• Contribute within significant projects, developing and maintaining schedules, identifying project risks, assessing them, and developing mitigation plans.

• Ensure change management related to the projects is completed through planning,  communication, and training

• Coordinate and facilitates the prioritization of projects through the Global Program & Project Leadership committee.

• Develops and reports on the status of global projects and initiatives in clear, measured formats.

The Project Manager, Global Aftersales PMO will suit someone who has:

• Bachelor’s degree in related field

• 5-7 years knowledge/experience in project management
• Change management experience
• Strong written and communication skills
• Experience with Wrike preferred
• Business to business experience
• Strong intellect, proven analytical ability to provide market and opportunity assessments
• Proven project management skills gained through leading teams with a minimum of 5-7 years working experience.
• Languages Required: English and German

This position will have a role within development of the Global Aftersales, ensuring that we leverage global power to provide an excellent service experience and guarantee uptime of unit in operation to end customer. This position will have a leading role in the successful delivery of transformational projects within parts, service and fleet, commercial and operational areas.

Job Type

Permanent

Time Type

Full time

Work Hours

40

Travel Required

Minimal

Location

HY Asia Pacific Singapore

Address

Block #23-28 Vision Exchange, 2 Venture Drive

Post Code

608526

Field-Based

No

Relocation Assistance Available

No