The PCS Project Manager is responsible for driving customer satisfaction and process productivity throughout the installation process including:
Act as the primary liaison between GE and the customer project teams.
Execute the implementation of managed projects including identification of GE and customer responsibilities and deliverables as defined in the sales contract, coordination of GE and contract resources in the execution of GE responsibilities.
Creation of project implementation timeline with collaboration between customer, GE, and contract resources
Regular tracking and communication of implementation progress, tracking of equipment delivery, installation, and testing, tracking and assignment of project deliverables with owners and timing for completion
Provide regular communications including project kick-off, regular status updates, and project closure including occasional customer site visits, and lead implementation team during clinical “Go-Live” of the equipment.
Create, maintain, and route formal project documentation to project teams and key stakeholders, within a timely manner.
Maintain accurate project milestone date accuracy creating visible and predictable data for key business metrics and revenue forecasting.
Identify, escalate, and resolve issues, which might affect customer satisfaction and GE operational targets.
Participate in process improvement initiatives.
Bachelor’s degree and a minimum of 2 years of Project Management experience; OR an Associates degree and a minimum 5 years of Project Management experience.
Ability to work effectively in difficult and fast paced environment.
Ability to work independently managing multiple projects and competing priorities to meet scheduled completion dates and customer expectations.
Demonstrated experience with large-scale project management where deadlines were met on or ahead of schedule (e.g., healthcare, healthcare IT, equipment installations experience).
Ability to work with and communicate with diverse work partners internal and external to GE and our customers.
Ability to work effectively from a remote home office location.
Willingness to travel up to 10% including overnight stays when necessary.
Working knowledge of Microsoft Windows and Office Applications (Excel, Word, PowerPoint, Outlook).
Must have a valid driver’s license.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Master's degree.
Current Project Management Professional (PMP) certification.
Ability to work with and influence fellow team members to achieve mutual goals.
Ability to communicate complex technical issues in a customer-friendly manner.
Demonstrated customer service experience working in a clinical environment.
Ability to provide constructive feedback to installation teams and contractors.
Knowledge or experience within the healthcare industry and GEHC products.
Proficient in project Management Software (e.g., MS Project, Smartsheets, TaskRay).
Six Sigma certification and/or experience in Lean methodology.
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We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $112,000.00-$168,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No