Project Manager – Customer Advocacy Lead

Location:

Madrid, Spain

Job ID:

R0120821

Date Posted:

2026-03-23

Company Name:

HITACHI ENERGY SPAIN, S.A.U.

Profession (Job Category):

Project/Program Management

Job Schedule: 

Full time

Remote:

No

Job Description:

The Opportunity

For our team in Madrid, we are looking for a Project Manager/Customer advocate, who will be leading the execution of medium-size projects and ensure that all related activities are performed in accordance with policy, contractual agreements, quality standards, health, safety & environment requirements, financial targets and manage the whole relationship with the customer.

We are now expanding our great team in Network Control to meet the global demand for our technology and innovation. We help our customers to embrace disruption & thrive in the digital era. For many industries – including, power, mining, and transportation – our solutions turn real time data into insight, enabling better daily and strategic decisions throughout the lifecycle of mission critical assets.

How you will make an impact

• Lead multidisciplinary project teams, setting clear direction, allocating tasks, and motivating both internal and external resources to deliver on milestones.

• Manage project performance and provide constructive feedback to team members throughout the project lifecycle.

• Develop complete project planning documentation—scope, schedule, financials, and risk plans—in collaboration with Project Controls.

• Ensure compliance with execution best practices, proactively identifying and managing project risks while driving opportunities for improvement.

• Monitor project progress and financial health, including invoicing, cost control, expenses, and cash flow.

• Capture and share lessons learned to foster continuous improvement across projects.

• Oversee project completion, securing formal customer acceptance and contract close‑out.

• Serve as the main customer point of contact, fostering strong stakeholder relationships, addressing escalations, and identifying new business opportunities, including service contract negotiations.

Your background

• A bachelor’s/master’s degree in Engineering

• Between 3 to 5 years of experience in project management

• Additional training in the area of project management

• Demonstrated experience in management of project scope, cost, schedules and vendors/subcontractor

• Customer oriented, with excellent organization and strong communication skills. Mastery in balancing stakeholders, both external and internal.

• Fluent in English and Spanish, both written and spoken. Italian/French will be a plus.

• PMP Certification will be a plus.

• Available to travel up to 10% of the time.

More about us

A holistic range of competitive benefit program to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out.

For this role, depending on grade and experience we offer the following employee benefits (subject to the respective plan rules):  Annual Incentive Plan, Flexible Working, Meal Allowance, Life Insurance, Medical Check-up, Psychological assistance, Language trainings, Coaching & Assessments.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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