Project Manager - Bilingual

Job Title:

Project Manager - Bilingual

Job Description

Job Description Summary
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are looking for an experienced IT program manager to drive critical and visible IT projects across functions at the company. Our energetic team supports enterprise IT, Field IT, security and GRC platforms, contact center technologies, and multiple line of business IT and product teams. This PM needs to be fluent with Jira and SDLC concepts and able to work independently on complex technologies. Attention to detail, quick communication, and excellent calendar management are a must, along with strong documentation and written skills.

  

Job Responsibilities

• Lead enterprise IT projects and workstreams with a team of business analysts, architects, data engineers, QA, and business stakeholders through each phase of the SDLC

• Guide definition of scope and project plans, identify resources needed to successfully execute deliverables, monitor project finances, and escalate risks

• Demonstrate outstanding verbal and written communication skills to leadership audiences, with the ability to simplify highly technical or complex problems into a logical presentation format

• Communicate with quick response times and excellent calendar management

• Engage and proactively communicate with stakeholders to keep them informed of project status, milestones, achievements, key decisions, risks/issues, dependencies and operational planning considerations

Job Qualifications

• 5+ years of experience managing project launches with a proven history of delivering on time and within budget

• Strong leadership experience with diverse and outspoken stakeholders

• Experience leading program delivery with Scrum/Agile framework and continuous process improvement

• Proficient in Microsoft suite of products, including Outlook, Word, Excel, and PowerPoint

• Detail-oriented with strong program management competencies

• Exceptional written and verbal communication skills

Preferred

• Experience with SmartSheets, Azure, Snowflake, and Confluence

• Experience with marketing and analytics

#LI-Remote #PM #ITPM #Infra

Location:

MEX Work-at-Home

Language Requirements:

Time Type:

Full time

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