Job Description
This position provides end-to-end coordination support for project-based MBP opportunities, partnering closely with Sales and Execution Teams to keep work moving from intake through submittals, order processing, production release, and delivery. This role serves as a central point of communication across internal stakeholders (sales, engineering, manufacturing, and customer service) and external partners to ensure requirements are captured correctly, documentation and approvals are complete, project milestones are tracked, and customer commitments are met.Job Responsibilities & Requirements
A Brief Overview
This position provides end-to-end coordination support for project-based MBP opportunities, partnering closely with Sales and Execution Teams to keep work moving from intake through submittals, order processing, production release, and delivery. This role serves as a central point of communication across internal stakeholders (sales, engineering, manufacturing, and customer service) and external partners to ensure requirements are captured correctly, documentation and approvals are complete, project milestones are tracked, and customer commitments are met.
Responsibilities
Project Intake & Coordination
Triage new MBP opportunities to confirm required info and feasibility.
Review drawings/specs to identify product requirements and applications.
Coordinate projects from takeoff through fulfillment as the primary contact.
Track milestones, approvals, and inputs to support timely order processing.
Enter, update, or cancel sales orders per order-entry procedures.
Provide status updates via reports and project meetings, as needed.
Support the preparation of proposals, submittals, and other documents.
Ensure specs match standard offerings; escalate exceptions and coordinate custom solutions.
Communicate engineering constraints, inputs, and approvals to sales/customers.
Support order reviews to confirm details match approved documentation before release.
Verify orders reflect agreed specifications, configurations, and project requirements.
Maintain organized project records (approvals, revisions, and communications).
Align project schedules with manufacturing capacity, lead times, and requirements.
Issue Tracking & Resolution Support
Track and help resolve issues during order processing, production, or installation.
Document recurring issues and coordination gaps in Salesforce to support improvements.
Monitor deliveries and coordinate with internal teams to address issues.
Basic Product Support
Provide basic product/technical support, application guidance, and documentation throughout the project lifecycle.
Maintain working knowledge of product lines, standard uses, limits, and installation requirements.
Qualifications
Associates Related Field required
Equivalent combination of experience and education which clearly indicates the ability to perform the essential functions of the position may substitute on a year for year basis
Up to 1 Year Project Coordination or Project Management required
Able to use Microsoft Office Applications
Physical Demands
This role is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform the duties of the role.
MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry to improve efficiencies by optimizing the balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and builds. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.
MiTek is an E-Verify and Drug and Tobacco-Free Workplace.
We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.
For accommodation to assist with completing this application, please contact Human Resources at +1 314-434-1200.