Project Coordinator, Enterprise Programs

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

You will be joining our CIBC Enterprise Programs team as a Project Coordinator in a dynamic split role. This position offers the opportunity to support both the ECRM (Salesforce) Centre of Excellence (COE) and large-scale programs within the Enterprise Programs ecosystem. You will play a key part in driving CIBC’s digital transformation by contributing to a range of technology initiatives and operational activities.

In this role, you will support Project Managers and Program Directors throughout all phases of the project and program management lifecycle for large-scale initiatives, including developing and managing schedules, tracking progress, and escalating issues as needed. Contribute to junior analyst functions within the ECRM COE, such as conducting Salesforce license analysis, reconciling Workday data, and supporting the management of documentation repositories (SharePoint and Confluence). Manage shared mailboxes, ensuring timely and professional communication and follow-up. Act as an AI Champion within Enterprise Programs by promoting the adoption of AI tools and providing guidance to team members. Track and report on projects, make recommendations for risk response and resolution plans, and support project financials through reconciliation, anomaly resolution, and estimate updates. CIBC is committed to enabling a work environment where you can thrive.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

A preferred candidate has been identified, however, all interested and qualified candidates are still welcome to apply.

How you’ll succeed

• Teamwork - Collaborate with colleagues across the ECRM COE and Enterprise Programs, coordinating projects and supporting operational excellence.
• Project Coordination - Assist Project and Program Managers through all project lifecycle phases. Develop, manage, and update schedules, escalate issues, and support mitigation decisions.
• Tracking & Reporting - Monitor project progress, recommend risk response and resolution plans, and report on action items.
• Operational Support - Conduct Salesforce license analysis, reconcile Workday data, and manage documentation repositories (SharePoint, Confluence). Oversee shared mailboxes and ensure efficient communication channels.
• AI Champion - Advocate for and support the use of AI tools and best practices within Enterprise Programs.
• Project Financials - Track and reconcile financials, resolve anomalies, update estimates, and escalate concerns as required.

Who you are

• Organized. Strong time management and prioritization skills, with the ability to manage multiple responsibilities and competing priorities.
• Communicative. Excellent verbal and written communication skills for articulating ideas, documenting processes, and collaborating with stakeholders.
• Problem Solver and Creative Thinker. Enjoys tackling challenges and developing innovative solutions in a team environment. Curious and collaborative, with a passion for visualizing and designing new products or services.
• Data-Driven and Process-Oriented. Proficient in data analysis, with experience in MS Office and other relevant tools. Able to conduct license analysis and data reconciliation. Motivated to assess and improve current processes for greater efficiency and effectiveness.
• Tech-Savvy. Comfortable managing digital repositories (SharePoint, Confluence), shared mailboxes, and supporting the adoption of AI tools.

• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 14th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Collaborating, Communication, Control Projects, Customer Follow-Ups, Data Analysis, Decision Making, Design, Documentations, Innovative Solutions, Oral Communications, Organizing, Prioritization, Procedural Documentation, Program Management, Project Finances, Project Lifecycle, Project Reporting, Project Status Reports, Software Repository, Status Reporting, Teamwork, Time Management, Written Communication