Project and Service Manager

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Our Functions teams are right at the centre of our business, making sure we can always get better, every day. Supporting the business with things like Marketing, Human Resources, Finance, Legal and Technology, our Functions colleagues are skilled professionals whose role it is to ensure we continue to become an indispensable partner to brands everywhere.

Job Details

Why this job is important

In this role, you’ll be instrumental in driving finance transformation across our organisation. You’ll lead initiatives that streamline financial processes, enhance governance, and improve the accuracy and efficiency of our reporting and analysis. By implementing best practices and leveraging automation, you’ll help us deliver robust financial services that support business growth and resilience. Your expertise will enable us to optimise resource allocation, strengthen compliance, and foster collaboration between finance and other business functions.

What you’ll be doing

• Establish and maintain governance frameworks and performance metrics
• Manage vendor and contract relationships, ensuring compliance and collaboration
• Drive continuous improvement and automation initiatives
• Plan and deliver complex projects and programmes within agreed scope, timelines, and budgets
• Lead cross-functional teams across global locations, engaging stakeholders and reporting to senior leadership

The skills & experience needed as Project and Service Manager

• Strong leadership and stakeholder management skills
• Experience in service management and project delivery, ideally in a global environment
• Knowledge of project management methodologies (Agile, Waterfall)
• Analytical mindset with a passion for process improvement
• Excellent communication and change management abilities
• Degree in Business Administration, Finance, or related field
• Professional certifications (ITIL, PMP, PRINCE2) are a plus

What’s in it for you

At Kantar, we understand the importance of looking after our people. We offer a flexible working environment to support your health and wellbeing. We are dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers, and communities. We encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

Country

India

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.