Project Administrator

Job Title

Position Overview

Shaw Industries Group, Inc. is a wholly owned subsidiary of Berkshire Hathaway, and is a global leader in delivering carpet, hardwood, tile & stone, laminate, synthetic turf, and other specialty products to residential and commercial markets worldwide. We are committed to creating a better future for our customers, our people, our company, and our communities.

The Project Administrator I is responsible for working in a team environment to help develop custom products which include custom colors, weights, and patterns.  This position is primary point of contact for the account managers concerning custom products.  The Project Administrator communicates the status and pricing for these products to the account manager and advise if a custom product is right for their particular project.

Primary Responsibilities:

• Process Custom Sample Requests.

• Develop custom product using requirements to meet customer’s needs and previous knowledge.

• Communicates with customer when needed.

• Request samples via SFDC, MDM, and NSP Project.

• Order yarns for samples to be produced.

• Communicate with Pilot Plant as needed to discuss any sample spec changes that need to be made.

• Prior to shipping samples, verify finished sample meets request specifications and customer requirements.

• Assist with shipping custom samples as needed.

• Process custom pricing.

• Provide information to various departments concerning custom product details.

• When required coordinate any sample processes that are conducted in another facility. 

• Responsible for questions concerning the competitor’s products as needed.

• Work with account managers to create a product that meets pricing goals.

• Answer any questions from account managers or internal associates on custom products (flexibility, weights, color, widths, or any up-charged involved).

Position Requirements:

• Ability to make sound decisions based on customer needs.

• Excellent communication skills, both written and spoken.

• Ability to develop and implement alternate solutions.

• An eagerness to learn and grow with the ability to be flexible in a fast paced environment

• Serve on committees as needed.

• Assist other departments and sales groups in projects as needed.

• Able to lift up to 25 pounds.

Required Competencies:

• Manage work

• Communicate Effectively

• Build Customer Satisfaction

• Adapt and Change

• Collaborate

Shaw benefits include:

• Medical, dental, and vision insurance

• Life insurance and disability coverage

• Tuition reimbursement

• Employee assistance program

• Health savings account

• Paid Time Off

• Parental Leave

• 401K and Retirement Plans

• Product discounts for employees

• Adoption assistance

• Shaw Family Health Center (Dalton, GA, and Cartersville, GA, locations)

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