Online applications must be received before 11:59pm on:
March 7, 2026If a date is not listed above, review the Applicant Instructions below for more details.
Available Title(s):
107I-YN_CS_NPS - Program Specialist 2Business Title:
Program Specialist - School of Hospitality Business ManagementEmployee Type:
ClassifiedPosition Details:
The Opportunity:
As the Program Specialist for the School of Hospitality Business Management (SHBM), your primary responsibility is to ensure the SHBM operates smoothly by assisting the Director, Industry Relations Manager, and Administrative Manager to further the goals of the department by discussing and implementing goals, overseeing the basic functions of the main office including but not limited to; greeting those who visit or call the SHBM Pullman department, as well as keeping the faculty and graduate students in the department informed about current events, meetings and upcoming deadlines.
You will also assist the department director with verifying course scheduling and enrollment for the Pullman campus; as well as assisting with tracking industry experience hours for students within our major and minor and sending out weekly updated emails to all SHBM students.
Additionally, you will manage student engagement, SHBM Ambassadors, board of advisors, minor event planning, and on/off campus recruitment.
Additional Information:
This is a full (100% FTE), permanent position. This position is overtime eligible.
Monthly Salary: $3,752 to $5,011 | Range 42 | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.
In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.
Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for Classified staff and Total Compensation.
Required Qualifications:
A Bachelor’s degree OR equivalent education/experience.
Demonstrated skills in organization and attention to detail.
Demonstrated excellent interpersonal, written and verbal communication skills.
Proficiency in using computer software, such as Microsoft Office.
Demonstrated experience interpreting and applying laws, rules, policies, and procedures.
Ability and willingness to occasionally travel, work weekends, and work after regular business hours.
Must have, or be able to obtain by time of hire, a valid driver’s license and meet requirements in accordance with SPPM 7.10 and departmental driving standards.
Preferred Qualifications:
Administrative experience with Washington State University or similar higher education environment.
Demonstrated ability to work in a fast-paced, quickly changing, and high stress environment.
Experience coordinating career fairs, workshops, or employer engagement events.
Strong networking skills and ability to build relationships with employers, alumni, and community organizations.
Experience working with diverse populations, including students, alumni, and professionals at various stages of their careers.
Work experiences that demonstrate strong public speaking skills and the development and delivery of engaging and informative presentations.
Work experience that demonstrates strong interpersonal skills and work in a collaborative team environment.
Experience with entry-level advising and Hospitality employment industry standards.
Position Sponsorship Eligibility: Not eligible for work visa sponsorship
About Carson College of Business: Our mission, we create insight and opportunity through the study of business and the power of our community, for Washington state and the world. We are a globally engaged community, creating an amazing educational experience, developing outstanding business leaders and scholars, and producing impactful research. To learn more about our great work please visit out website linked above.
Area/College: Carson College of Business
Department Name: School of Hospitality Business Management
Location: Pullman, WA
Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
1) Resume
2) Cover Letter
External candidates, upload all documents in the “Application Document” section of your application.
Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.
Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.
Reference contact information will be requested later in the recruitment process through Workday.
Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.
Time Type:
Full timePosition Term:
12 MonthWashington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.
Notice of Non-Discrimination
In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.
Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both.
More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/