The Program Manager (PM) serves as the primary onsite lead and Contractor Representative (CR) for Akicita Federal. This individual is the central Point of Contact (POC) for the NIH Clinical Center’s Contracting Officer (CO) and Contracting Officer's Representative (COR) regarding all contract implementation, coordination, and administration. The PM oversees the delivery of Medical Support Assistant (MSA) staffing to the MMESD Department, ensuring all services meet or exceed Joint Commission (JC) standards and NIH directives.