Stanford Health Care

Program Manager (RN), Cancer Destination Service Line (1 Year Fixed-Term/Benefited)

900 Welch Rd - PALO ALTO Full time

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Day - 10 Hour (United States of America)

This is a 1 year fixed-term role and benefited.

This is a Stanford Health Care job.

A Brief Overview
The RN Program Manager, Cancer DSL supports the Cancer Destination Service Line by planning, monitoring and managing program(s)/project(s) from inception through maintenance and completion, by leading design, planning, tracking, reporting, and maintaining program(s)/project(s) endeavors that support the strategic goals of the department. Utilization of data analytics, lean six sigma project management tools, financial analytics tools, and software program adaption for operational and management.

What you will do

  • Defines project scope, goals and deliverables that support Cancer Network strategic business goals in collaboration with the cancer care service medical directors and various stakeholders.

  • Manage program design and structure for department's key initiatives and projects within assigned leadership division, develop strategic input for the Director regarding business objectives of clients for both current and future projects.

  • Functions in the role of clinical leader to promote, develop, and assist with fostering shared decision making, innovation and excellence in nursing practice throughout the organization.

  • Guide programmatic development for large strategic and cross-functional improvement programs for Cancer Network and Cancer Destination Service Line with [priority placed on infusion services and support o EPIC Beacon.

  • Manages, assesses, and documents project scope and program utilizing standard A3 template.

  • Identify opportunities for process improvement and recognize and use synergies from other projects to design creative solutions for technological and non-technological problems as well as identify future projects. Utilizing Lean six sigma tools and other project management programs and methods.

  • Manage program design and structure for Cancer Network’s key initiatives and projects within assigned leadership division, develop strategic input for the Director regarding business objectives of clients for both current and future projects.

  • Foster collaboration and coordination between the school of medicine, Stanford Health Care, University Healthcare Alliance, and Valley Care cross-functional, multidisciplinary teams to drive key strategic initiatives forward.

  • Partner with Operations Manager(s) to identify and develop the leadership needs and internal capacity of the department and facilitate strategic changes in project scope or assignment across the team.

  • Design effective hand-offs and exemplary care coordination through information technology tools and process improvement.

  • Coach and mentor staff through the change process and cycles of continuous improvement

  • Works with various departments and physician groups within the cancer network develops relationships with key stakeholders and understands their departmental workflows.

  • Prepares and maintains accurate, coherent, timely and auditable project records and cost estimates, as applicable, within department guidelines.

  • Creates software programs or dashboards to monitor operational and financial metrics for cancer care service programs, and cancer centers and clinics in the bay area.

  • Provides leadership, coordination and support to all team members.

  • Captures and performs analysis of actionable accurate performance data. Develops process to display and communicate results of programs throughout the system as appropriate.

  • Independently uses and applies in-depth knowledge and experience in the area of nursing clinical affairs on projects that typically impact the Cancer DSL.

  • Develops and oversees the implementation of new integrated clinical programs and processes for the Cancer Network and Services.


Education Qualifications

  • Bachelor's degree in Nursing from an accredited college or university.


Experience Qualifications

  • Five (5) years of progressively responsible and related work experience in nursing, performance improvement, program development, data analytics, healthcare financial analysis and management, project management


Required Knowledge, Skills and Abilities

  • Ability to act as both a thought leader and operational expert around process and service transformation and integration.

  • Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising, as well as flawless written and verbal communication.

  • Ability to establish and maintain effective relationships with widely diverse groups and gain their cooperation.

  • Ability to manage multiple changing priorities in a fast-paced environment and work effectively in a team or independent setting.

  • Ability to plan, organize, and prioritize to meet deadlines, balancing SHC strategic goals with department objectives and service standards.

  • Ability to provide leadership, mentorship and influence others.

  • Knowledge of Lean, JIT, Six Sigma and Flow Manufacturing techniques

  • Knowledge of Microsoft Word, Excel, PowerPoint, Visio, Access, Project Outlook, and Research, Epic and Beacon platforms if appropriate for project work


These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

  • Know Me: Anticipate my needs and status to deliver effective care

  • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

  • Coordinate for Me: Own the complexity of my care through coordination

#LI-BS1

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $74.73 - $99.04 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.