About Nava
Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.
As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.
Position summary
The Program Manager will play a critical leadership role in accelerating CMS’ modernization of the Medicare Fee-for-Service (FFS) shared systems. This position supports the Operations & Site Reliability Engineering (OSRE) team—responsible for establishing and implementing common DevSecOps, infrastructure, site reliability, and platform engineering practices across multiple Application Development Organizations (ADOs) within the Medicare Payment System Environment (MPSE). The Program Manager ensures OSRE’s work is delivered with a high bar for security, reliability, scalability, and human-centered design, while safeguarding uninterrupted Medicare claims processing.