Are you someone who is passionate about making a difference in the lives of others? Do you enjoy caring for and mentoring others with disabilities?
MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.
Overview
Do you enjoy leading teams and supporting individuals in a community-based, program-focused setting? Paragon Community Services (PCS), a MyPath Company, offers meaningful day programming and community integration opportunities for adults with intellectual and developmental disabilities. Our mission is to provide enriching experiences and compassionate support that empower participants to grow, thrive, and lead fulfilling lives while fostering a respectful, inclusive, and collaborative workplace for all team members.
We are seeking a dedicated and experienced Program Manager II to join our team. In this role, you will provide leadership and supervision for Team Leaders and Direct Support Professionals while ensuring the smooth daily operations of the program. You will assist employees and participants, monitor progress toward individual goals, and maintain a safe, structured, and empowering environment.
This is a meaningful opportunity to make a lasting impact in the lives of others and be part of a team that values respect, empowerment, and inclusion.
Leadership & Staff Supervision
Supervise, mentor, and coach Team Leaders and Direct Support Professionals
Serve as primary backup for the Program Coordinator, providing guidance, problem-solving, and senior-level support
Participate in hiring, training, scheduling, and performance management of staff
Foster a positive, collaborative, and safe team culture
Program Operations & Participant Support
Oversee daily program operations, ensuring policies, procedures, and participant care standards are followed
Manage participant attendance, progress tracking, and goal implementation through structured activities and progress reviews
Provide direct care as needed, including supporting daily routines, personal care, and medication administration
Maintain accurate documentation of participant progress, incidents, and medical concerns
Health, Safety & Compliance
Monitor and promote participants’ health, safety, and overall well-being in all settings
Respond effectively to emergencies, behavioral incidents, or safety concerns using only approved techniques and protocols
Ensure compliance with all agency policies, procedures, and regulatory requirements
Team Collaboration & Communication
Collaborate with Program Coordinators, Managers, and other team members to support participants’ success and quality of life
Attend team meetings, training sessions, and contribute to team-based program planning
Communicate effectively and respectfully with participants, families, and coworkers
Schedule
Monday through Friday, daytime shifts (typical business hours)
Occasional flexibility required based on program and participant needs
At Paragon Community Services, a MyPath Company, we are committed to supporting our employees’ well-being, financial security, and professional growth.
Our benefits package includes:
Financial & Retirement Benefits
401(k) Retirement Plan with MyPath Financial Wellness Resources
Employee Stock Ownership Plan (ESOP)
On-demand Access to Earned Wages
Tuition Reimbursement
Health & Wellness
Medical, Prescription, Dental, and Vision Plans
Flexible Spending Accounts (FSA)
Life & Disability Insurance
Voluntary Life Insurance Options
Accident, Critical Illness, and Hospital Indemnity Insurance
My Voyage Wellness Program
Work-Life Balance & Additional Perks
Paid Time Off (PTO) Accrual
Employee Assistance Program (EAP)
Childcare Search Assistance
Employee Discount Program via PerkSpot
Pet Insurance Discount
Experience
High School Diploma, GED, or equivalent required; additional education in human services or related field preferred
Minimum 2 years’ experience supporting individuals with intellectual/developmental disabilities
Minimum 1 year supervisory experience in a program or direct care setting
Required Skills & Attributes
Strong leadership, communication, and problem-solving skills
Ability to maintain a calm and effective demeanor in emergency and stressful situations
Ability to work independently and as part of a team to deliver high-quality program oversight
Ability to effectively implement approved physical intervention techniques
Additional Requirements
Valid driver’s license and acceptable driving record
Willingness to work with participants in a variety of environments, including home, recreational, and community settings
Additional Information
MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.
Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.
Our Culture
At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:
Passion
Accountability
Teamwork
Openness
Continuous Learning and Innovation
As an employee owner, you can expect transparency, respect and appreciation. You’ll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless!
MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.