Program Manager
The actual location of this job is in Portsmouth, NH.
Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.
The Program Manager will be responsible for managing complex projects requiring a unique set of skills. This crucial position sits at the center of a triangle made up between Lonza, our Customers and their Patients. You will therefore be responsible for ensuring relationships are built and that the project/program is delivered according to the expected quality, timelines and cost.
What you will get:
An agile career and dynamic working culture.
An inclusive and ethical workplace.
Compensation programs that recognize high performance.
Medical, dental, vision insurance and much more.
The full list of our global benefits can be found on https://www.lonza.com/careers/benefits.
What you will do:
Act as the interface between the Customer and Lonza to ensure execution and delivery according to Lonza and the Customer’s expectations
Understand the Customer’s needs and represent their interests by acting as their advocate on-site
Operate accordingly to PM Standard Work processes to effectively manage projects and ensure one face to the Customer
Fully accountable for all operational aspects in leading and motivating cross-functional project teams to deliver on all scope objectives with the highest level of quality
Ensure Customer satisfaction throughout the life of the program through collaborative relationship management with Account Management and Sales
Ensure adherence to Global Program and Project Center of Excellence (PPM CoE) Standards, including maintenance of data integrity excellence in Planview
What we are looking for:
Bachelor’s degree required, preferably in Life Science field. Master’s in Business, Engineering or other related field preferred. PMP preferred
Experienced in Life Sciences Project/Program Management
High level customer engagement experience
Understanding customer needs, anticipating and mitigating risk.
Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.